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We have detected a trojan virus (e.tre456_worm_osx) on your Mac.

I have had this message pop up several times and always ignore it. I am wondering if that is the smart thing to do. Anyone know if this is a scam or something legitimate?

MacBook Pro (13-inch, 2017, 4 TBT3)

Posted on Jun 2, 2018 1:20 PM

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Posted on Jun 2, 2018 1:22 PM

Any such popup message will be a scam.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies

Jun 2, 2018 5:02 PM in response to donnafromnapa

Stedman1 has this covered if it is occurring in your browser. If you are receiving this message because you are running any anti-virus application on your Mac, then follow the product vendor's removal instructions. Anti-virus products adversely impact the normal operation of the Mac operating system, are worthless, and give false positives that can raise your blood pressure.


Instead, you might consider the free Malwarebytes to interactively, and occasionally scan your Mac for anything (non-virus) that has infiltrated it from wrong buttons clicked on a web site, or aggregator download site.

Jun 5, 2018 6:20 PM in response to donnafromnapa

These yahoos will do everything they can to get you to click ANYWHERE on the popup .. don't do it. But don't just ignore it either .. eventually, you'll likely accidentally click it. When you get an unexpected popup, the best thing to do is NOT TOUCH IT, open Force Quit and force quit the application. Then when you reopen the app, if the popup returns or you can't force quit the application, shut down the computer and then restart.

We have detected a trojan virus (e.tre456_worm_osx) on your Mac.

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