You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Virus notification

I got this message when I was searching for a news story:


IMMEDIATE ACTION REQUIRED


We have detected a trojan virus (e.tre456_worm_osx) on your Mac.


Press OK to begin the repair process.


Is this a legit virus/notice? If it is, what should I do?


Thanks!

MacBook Pro 15″, OS X 10.11

Posted on Apr 15, 2021 4:35 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2021 5:14 AM

They are scam popups.

1. Click  menu in the menu bar, hold the  shift key on the keyboard down and choose “Force Quit Safari” from the dropdown.

    Safari will quit.

    Launch Safari holding the shift key down.

https://support.apple.com/en-us/HT201276

2. For more info: Pop-ups and ads in Safari: https://support.apple.com/en-us/HT203987

2 replies
Question marked as Top-ranking reply

Apr 15, 2021 5:14 AM in response to Parcari

They are scam popups.

1. Click  menu in the menu bar, hold the  shift key on the keyboard down and choose “Force Quit Safari” from the dropdown.

    Safari will quit.

    Launch Safari holding the shift key down.

https://support.apple.com/en-us/HT201276

2. For more info: Pop-ups and ads in Safari: https://support.apple.com/en-us/HT203987

Virus notification

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.