I received a security alert from Apple last night stating there were 3 viruses detected on my phone and asked me to download a VPN go App. I need to know if this was on the up and up or not...
iPad, iOS 7.1.1
It's a scam. No one can know what is on your Mac, not even Apple.
In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.
It's a scam. No one can know what is on your Mac, not even Apple.
In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.
Any such popup message will be a scam.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
As long as you didn't follow any links, you don't need to do anything. A scam page is nothing more than that - a scam.
As long as you didn’t run it, you‘re fine. The crooks wanted you to run the app so they could access your Mac remotely.
I'd run run Malwarebytes as a precaution to check there was no other malware. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
Click on the blue link and download. Or go to Malwarebytes for Mac—Mac Antivirus Replacement | Malwarebytes
LOL!! Me too! I’ve been worried about this all night. I’m changing all my passwords to all my accounts and I talked the new IOS 11.4 but wanted to make sure there’s nothing else I should be aware of...
Thank you! I changed my appleid and deleted the VPN app before I did anything on it. I only installed it but didn’t continue. I also updated to new IOS. Is there anything else I should do??
Thank you!
So where do you download this? It’s asking for a location in an an like Viber, keynote eyc...
Malwarebytes is an Mac application. I don't believe there is an iPhone version.
Argh! I didn't realize it was iPhone. Of course now reading the initial message it clearly states iPhone. More coffee needed.
Problem is I did..(dumb move!) I downloaded the BPN GO App but didn’t allow anything. Deleted it this am..
Downloading the VPN without installing it isn't a problem. An app that hasn't been installed, or even launched is just a file taking up space on your drive.
I think I did install but then deleted the app...
I received a security alert from Apple last night stating there were 3 viruses detected on my phone and asked me to download a VPN go App. I need to know if this was on the up and up or not...