Downloading iTunes

Hey everyone.


I have recently purchased a new laptop, however the memory on it is absolutely awful.

I have purchased an SD card for the laptop to give it more memory and I want to download iTunes onto the SD card that is in the computer.

However, this just does not seem to be working.


Is there any way to download it onto an SD card that is in the computer and STAYS in the computer?


The pop up box it gives me keeps telling me my computer storage is full (which I know!) and to either delete things off the laptop to give it more space (there's nothing to delete!) or to change where I save it to.

The SD card says drive 'D' which I am trying to save it to and it just won't let me for some silly reason.

The laptop I am using is a HP Stream if that helps at all.


If anyone could help I would be extremely grateful.

null-OTHER, Windows 10, HP Stream Laptop

Posted on Jun 5, 2018 9:16 AM

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7 replies

Jun 5, 2018 11:35 AM in response to Cristelle_Isabelle

That's about the most basic laptop setup ever. It has 4GB of memory. the 32Gb are for storage, not memory.

The 32GB of storage is the problem. 32GB is barely enough for Windows on its own.


How much is actually free from that 32GB?


What happens when you try to download it to the SD card? Do you get an error? If so, what does it say?


Are you using the Edge browser to download iTunes? Or are you trying to download from the Microsoft Store app directly?


The Microsoft Store App has no option to change the download location unfortunately, and it will install the app directly on the system drive.

Jun 5, 2018 12:16 PM in response to Cristelle_Isabelle

While it may be able to install many of the files onto the SD card, it may still need to place some files onto the system drive and will require space for that. And installing the App onto the SD card does not mean the iPhone backups will be stored on the SD card. The backup location is by default set to the users folder on the system drive and cannot be changed.


You can move the backup files to another location after the backup has been made, but the backup will always first be made on the system drive.


If possible, copy the iTunes installer onto the SD card to release some space, then try to find anything else you can delete from the system drive and see if it will let you install it.


As it is, this is more an issue with the storage space on the laptop than about iTunes.


If at all possible, return the laptop. Its clear its lack of space is going to be an issue going forward.

Jun 5, 2018 9:29 AM in response to Cristelle_Isabelle

1. Memory and Storage are 2 different things. Entirely. An SD card provide Storage, not Memory. Memory is RAM, or the place where running Apps are kept for quick access when they run. Storage is were files and content is kept.

Memory will something like 8GB or 16GB on a normal run of the mil laptop. This has nothing to do with actual storage space which a download would require, and would generally be in the hundreds of Gigabytes. 128GB, 512GB etc...


2. What operating system, does this laptop have? Windows? ChromeOS? MacOs?


3. How much storage space does your computer actually have? How much of it is free? What is the exact error you are seeing? If the storage space is really bad, the computer may not work well at all. It generally expected that the storage space have at least 20% free for optimum performance. If there is not enough storage space in the computer for even a basic download such as iTunes there's something definitely very wrong with it.


4. When downloading files, whether you can point it to a different location has no relation to iTunes itself. How you point the download to a different location will depend on the browser you are using. What browser are you using?

Jun 5, 2018 9:35 AM in response to Phil0124

Hi Phil.


Sorry, I am rather new to this!


My laptop has 32gb of memory, almost 31gb taken up by whatever rubbish they put on the laptop. I can just about download iTunes to the computer, but cannot back up my iPhone as there is 30gb at least on there to back up. Which is where the problem lies.


I have tried downloading iTunes to the SD card so it saves on there however this just does not want to work.


Its a Windows 10 set up on the laptop.


Thanks in advance for any more advice

Jun 5, 2018 11:47 AM in response to Phil0124

The bar is red on the laptop (I dont have it on currently) when it comes to storage so pretty much nothing is free on the computer.


I have managed to download iTunes onto the computer now (that took 400mb) and a couple of CVs and now I am getting messages telling me I have no storage. Its now the backup thats just not happening as there is not enough room.


Ive been downloading it from the iTunes website on the Edge browser.


When I tried the iTunes set up on the SD card itself, the link on the SD card, it went all the way through the iTunes set up to tell me at the end that there I needed to free up some room as theres not enough space. Assuming on the computer though as the SD card has 128gb of memory and again nothing on it.


As I say, ive managed to download it onto the actual computer itself, just cant do a back up as its got no space for me to do anything else with it.

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Downloading iTunes

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