Since the latest download, my ipad will not go into sleep mode while in guided access. It used to. I have looked under options and turned on and off the "sleep/wake" button. I went into settings and the only thing there is if you want a sound or something. The device is set to go to sleep at 2 minutes, but it does not. It will sleep when out of guided access. Please advise.
iPad Air Wi-Fi, iOS 11.4
I am using the iPad as a wall-mounted tablet.
Until iOS 11.3 it was working without any problems.
Since iOS 11.4 I can observe exactly the same behaviour as @ronniefromtexas described.
I have also tested it with and without connected power supply. No difference.
Please restore the old behaviour or make it configurable as described in your own support document:
Use Guided Access with iPhone, iPad, and iPod touch - Apple Support
There it says: "Set whether the device can go to sleep during a session".
However, this option was never present in any recent iOS version as far as I remember.
For a wall-mounted display it is crucial to be able to use guided access and also let the device go to sleep after some idle time.
I am using the iPad as a wall-mounted tablet.
Until iOS 11.3 it was working without any problems.
Since iOS 11.4 I can observe exactly the same behaviour as @ronniefromtexas described.
I have also tested it with and without connected power supply. No difference.
Please restore the old behaviour or make it configurable as described in your own support document:
Use Guided Access with iPhone, iPad, and iPod touch - Apple Support
There it says: "Set whether the device can go to sleep during a session".
However, this option was never present in any recent iOS version as far as I remember.
For a wall-mounted display it is crucial to be able to use guided access and also let the device go to sleep after some idle time.
I opened a bug on radar (at radar.apple.com - Bug: 41116844) and recommend everyone running into the same issue to do the same or add to the above mentioned one.
ipad not sleeping in guided access
