Epson NX420 Driver Not Found on Mac

Question

Level 1

11 points

Epson NX420 Driver Not Found on Mac

Upgraded to new MacBook Pro (os High Sierra) and need to install driver for Epson NX420. When setting it up and the printer is found, under "Add" it does not show the driver and notes "Software for this printer isn't available from Apple. Contact the printer's manufacturer for the latest software." When I go to the Epson site for the driver download it says "The latest printer driver for this product is available from Apple's Software Update."

How do I get the driver? It seems each company is pointing back at the other. Very frustrating as it worked when I initially set up my Mac but after having to do a wipe and start fresh, now it won't find the software.

Thanks!

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.5)

Posted on Jun 6, 2018 12:20 PM

Reply

Answer 1

Best reply

Carolyn Samit

Level 10

165,615 points

Jun 6, 2018 12:33 PM in response to mrssnausages

Hi,

I think I found a driver for your printer > https://epson.com/Support/Printers/All-In-Ones/Epson-Stylus-Series/Epson-Stylus- NX420/s/SPT_C11CA80201

Reply

Answer 2

mrssnausages Author

Level 1

11 points

Jun 6, 2018 12:34 PM in response to Carolyn Samit

Thanks, Carolyn. Hoping I found the answer from a link based on the one you sent me. https://epson.com/faq/spt_highsierra-ns~faq-0000012-macosshared?faq_cat=faq-topF aqs Needed to use terminal to do a software update search but it found the driver when I tried to reinstall again. Appreciate the quick reply!

Reply

Answer 3

mrssnausages Author

Level 1

11 points

Jun 6, 2018 12:47 PM in response to Carolyn Samit

You seem very knowledgable about Epson setup. Do you know how to set it up to print wireless? It used to work on the old MacBook but stopped years ago. When I got this new one, I got it working wireless initially but as with the wired setup, that was gone when I did the wipe. The Mac doesn't see the printer on the printer list when I try setup wirelessly but does note in the "Windows" menu option. Thanks!

Reply

Answer 4

Jun 6, 2018 12:47 PM in response to mrssnausages

You're welcome 🙂

Epson's pretty good at updating drivers for macOS compatibility. I was able to update the driver on my five year old Epson Workforce 545 to High Sierra no problem.

Reply

Answer 5

Jun 6, 2018 1:01 PM in response to mrssnausages

Try the Quick Guide > https://files.support.epson.com/pdf/nx420_/nx420_qr.pdf

Reply

Epson NX420 Driver Not Found on Mac

Similar questions