Gigabit internet, download is slower than upload on all ethernet connected Macs in the house (windows PCs are fine)

I recently got installed Gigabit Fiber optic internet (woohoo).


The tech came and we tested the speed. He was getting ~900 Mbps Down and UP on his windows laptop.


I have 3 Macs at home:

- Mac Pro 2010 - cabled directly to the modem with Cat 5e over 1Gbps ethernet

- Mac Mini 2012 - cabled directly to the modem with Cat 5e over 1Gbps ethernet

- Macbook Pro Touch Bar 2016 - using usb-c to ethernet adapter cabled directly to the modem with Cat 5e over 1Gbps ethernet


My wife has a Windows 10 PC (Dell XPS 13), and we are using the same usb-c dongle to connect the Dell to the modem than with the macbook. Strictly the same connection mechanism all around.


On the windows laptop I consistently get ~900 Mbps Down and ~900 Mbps Up.


On *any* of the Macs I get the full ~900 Mbps uploads, but never more than ~350 Mbps in download speed.


I don't get it. Tried playing with the MTU size, etc. Nothing changes, the Mac download is always about a third of what it should be.

MacBook Pro (13-inch, Late 2016, 4 TBT3), macOS High Sierra (10.13.5)

Posted on Jun 8, 2018 8:51 PM

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33 replies

Jun 11, 2018 4:46 PM in response to Grant Bennet-Alder

I am aware of all of this. And as I mentioned everything is cable with proper 5e ethernet cable. And I was using the same cable to perform all tests with all the different computers. It's not the cable. And the hardware definitely show me 1000baseT full duplex and flow control. I have tried to activate the jumbo frame (MTU at 9000) but it changes nothing.


And again, the upload connection is working full speed over the same cable, dongles (whenever I use one), etc. It's just the download that has an issue. I can only think that OSX is somehow limiting the download speed but not the upload speed (internal firewall ? traffic scan or whatever ?) I have disabled every app on the devices that I could think of, but nothing changes.


And the windows machine is reaching speed both ways no pb.

Jun 14, 2018 9:32 AM in response to Grant Bennet-Alder

I did not find anything wrong.

No processes are using network downloads while I am performing the tests.

And my cables are fine, they are brand new cat 5e cable (just moved in into this apartment and purchased all the cable like a month ago), and again, the upload speed is fine (full gig). And more than this I can do transfers from the Mac mini to the Mac Pro via local network at ~80 MB/s sustained.User uploaded file


So this tells me that the ethernet cards/cable/configuration are fine on the Macs. It is really just the download speed coming from Internet that somehow seems to be limited.


While performing the speedtest download, the download will plateau at around ~30MB/s while the upload reaches the full ~80MB/s (coming from activity monitor).

Jun 14, 2018 4:03 PM in response to Grant Bennet-Alder

Just checked the modem configuration... it uses an MTU of 1492, so it is not even using jumbo frames...


User uploaded file


And maybe there is something that I don't understand, but why would only the download be impacted by the MTU, shouldn't it impact both ways the same way ?


Just tried to set the MAC with an MTU of 1492, it changes nothing. And of course I also tried to configure the modem to use 1500 MTU, changes nothing either.


Alex

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Gigabit internet, download is slower than upload on all ethernet connected Macs in the house (windows PCs are fine)

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