The bottom left edge of my screen is not responding to touch

I'm using an iPhone 7. The bottom left edge of the screen has stopped responding to touch. Even the bottom line stops responding intermittently. I bought the phone from Amazon India but have relocated to Budapest, Hungary now. Weekdays the best way to rectify my problem?

iPhone 7, iOS 11.4

Posted on Jun 9, 2018 1:02 AM

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Question marked as Top-ranking reply

Posted on Jun 9, 2018 1:18 AM

If you have a case and/or a screen protector, try to remove them.

or

Try a forced restart of your iP7: Press and Hold both the Power (Side) and the Volume Down buttons for at least 10 seconds, until you see the Apple Logo. When it appears, release both buttons, wait for your iPhone to restart, then test it.


If the issue still persists, it could be a hardware (screen touch) problem. Have your iPhone inspected at your most convenient Apple Store or Authorized Service Provider: Apple - Find Locations - Location Selector


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jun 9, 2018 1:18 AM in response to Kantute

If you have a case and/or a screen protector, try to remove them.

or

Try a forced restart of your iP7: Press and Hold both the Power (Side) and the Volume Down buttons for at least 10 seconds, until you see the Apple Logo. When it appears, release both buttons, wait for your iPhone to restart, then test it.


If the issue still persists, it could be a hardware (screen touch) problem. Have your iPhone inspected at your most convenient Apple Store or Authorized Service Provider: Apple - Find Locations - Location Selector


Regards

Giulio

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The bottom left edge of my screen is not responding to touch

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