install real VNC Viewer

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install real VNC Viewer

I've recently bought a Mac Mini. I downloaded the RealVNC viewer to disk. Double-clicked the downloaded file to install. It comes up with the image shown in the attachment.

If I click on the "VNC Viewer" icon it brings up the viewer and I can connect.

If I click on the "Applications" icon it opens the Applications folder, but there is no VNC Viewer therein.

When I close this dialog, there is no icon for launching VNC viewer anywhere. I've gone to Finder, put "REALVNC" in the search box and it finds VNC-Viewer-6.17.1113-MacOSX-x86_64.dmg. Double-clicking that launches that same dialog as in the attachment. Clicking on 'Make Alias' apparently does nothing. Dragging the icon to the desktop creates a rather nondescript icon (no VNC logo) which, when clicked, also brings up the dialog shown in the attachment.

Dragging the desktop icon to the launch bar at the bottom made the icon disappear from the desktop, but did not show on the launch bar.

I'm kind of used to Windows and Linux where an installation either automatically or asks for installing a desktop icon and/or quick-launch icon for the program. Mac is making me do a bit of work to accomplish this unless I'm doing something wrong, which I suspect I am.

Am I?

Is this the right way to do this installation? I am supposed to drag the VNC program icon from Applications to the desktop?

Why does nothing happen when I select 'Make Alias'?

Is the dialog in the attached image the correct mechanism for launching VNC Viewer?

What is the 'Applications' icon in the dialog (attachment) supposed to do?

Any help for Mac-newbie appreciated.

Mac mini

Posted on Jun 13, 2018 8:39 AM

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Answer 1

Top-ranking reply

CarlAVII

Community Specialist

Jun 14, 2018 7:17 PM in response to markfoley

Hi, markfoley,

Thanks for stopping by the Apple Support Communities. From your post, I understand that you installed some third party software onto your Mac, and are unsure what the displayed screenshot means. I'm happy to help!

The screenshot is just you that you can click on the third party software icon in the dialog, and then drag it to the Applications folder icon in the same dialog. This will put your new app into the Applications folder. Then, when you open the Applications folder, your app will be there. Once you do this, you'll be able to launch the app, drag the icon into the Dock (if you'd like access there), or drag it to the Trash if you no longer need it in the future, and will resolve the other issues you're running into related to the installation.

Cheers!

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Answer 2

markfoley Author

Level 1

16 points

Jun 14, 2018 7:32 PM in response to CarlAVII

Thanks Allen A, that did the trick. I'm new to Mac and I had no idea the arrow meant to drag icon right there on the dialog to the Applications icon. Doing so worked. I need a 3rd party VNC viewer because the Mac VNC client apparently only works to other Macs (unless I'm mistaken?), whereas the Mac VNC server does work with other 3rd party viewers.

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install real VNC Viewer

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