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MS Word doesn't open after MacOS High Sierra 10.13.5 update

Hello. I have a problem with MS Word.

After the update (MacOS High Siera 10.13.5) word stopped opening and the following reporting window opens. I'm using MS Office 2016, version 16.14. Strange enough, other Office products have no problem, only the Word.

User uploaded file

Any help is highly appreciated!

MacBook Pro with Retina display, macOS High Sierra (10.13.5)

Posted on Jun 13, 2018 3:09 PM

Reply
4 replies

Jul 22, 2018 9:28 PM in response to Grabatologist

Hi,

Just a good to know information so that it should help you in future if you come across such errors.
The error you had encountered was due to Word being moved or duplicated.
The simple solution to fix this is to delete the duplicate file from the location specified in this article

https://support.microsoft.com/en-us/help/2431353/microsoft-program-cannot-be-ope ned-because-of-a-problem-error-when-you

NOTE: The steps in the article is shown for Office 2011. You may use the same steps for Office 2016 as well.

MS Word doesn't open after MacOS High Sierra 10.13.5 update

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