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macOS Hi Sierra, 10.13.5 using Safari and it will not allow me to access website of Dr. Joseph Mercola. Is anyone else having this problem?

macOS Hi Sierra, 10.13.5 using Safari and it will not allow me to access website of Dr. Joseph Mercola. Is anyone else having this problem? I can't access it through Google Chrome either. I've followed Dr. Mercola since the I/T started and this has never happened before. Thank you in advance for any suggestions.

Mac mini, macOS High Sierra (10.13.2), This happened without my knowledge.

Posted on Jun 13, 2018 6:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2018 12:30 PM

You are welcome. Did you see the post above yours stating it is a web site issue?


If what I posted above doesn't work, try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Similar questions

8 replies
Question marked as Top-ranking reply

Jun 14, 2018 12:30 PM in response to Mini Mac User

You are welcome. Did you see the post above yours stating it is a web site issue?


If what I posted above doesn't work, try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Jun 13, 2018 7:43 PM in response to Mini Mac User

Would you post a link to the web site so someone else can try to access it?


Safari can’t open a website


Safari – slow page loads


Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues


Safari doesn't load a page or webpage items are missing



Web Content not responding


Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Jun 14, 2018 3:46 AM in response to richardh9935

Richard9936, the person who is being blatant here is you in challenging my question. I resist the impulse to "really tell you off" - your attitude does not reflect the integrity and helpful nature of the majority of Mac users. Waste of space, Richard. I woke up this morning ready to contact an advocacy group if Google and Safari are really censoring my access to this website. (Not mentioning the URL so as not to offend you...). In future, please do not blatantly dismiss the sincerity of a question. Obviously, you're not a deep thinker, so FYI this involves my right to access alternate health information that I deem to be valuable.

Jun 14, 2018 4:03 AM in response to Eric Root

Eric Root, thank you for your speedy response to this issue which is deeply troubling to me. I haven't yet gone through your very constructive list of suggestions, but definitely will do so. mercola.com is the website I would usually use. Going back to the problem: What I did to try and circumvent the problem was get to the website via DuckDuckGo (private window) and then luckily I was able to re-register myself with Mercola there. In return I got an email confirming this - but when I try to access information through the email by clicking on the URL's it provides, I still get the following message from Safari: "Safari can’t open the page - Safari can’t open the page “https://www.mercola.com” because Safari can’t establish a secure connection to the server “www.mercola.com”. Today I will have to be off the net until much later this afternoon because there's some work being done in the room where I keep my computer. Sorry, but I will get back to this asap once I have access to my computer again. I am so ready to get on to an advocacy group about this if we can't figure it out. I think it starts with Google and they have no right whatsoever to censor the I/T. It will probably be this evening when I can post my results from your helpful suggestions. Sincere thanks again for your time and thoughtfulness. (I'm in Canada and same time here as NY).

Jun 14, 2018 12:30 PM in response to Eric Root

Hi Eric and once again, thank you for your detailed reply. Please don't feel that your time was wasted as I very much appreciated knowing I was able to have some methods of trying to solve the problem. So I have marked the feedback as solving my question. I have just now heard from the Mercola website verifying that they in fact have a problem: "At this time our articles are unavailable. We are currently experiencing technical difficulties, and our IT department is working diligently to get it resolved. We appreciate your patience during this matter. I have included a direct link below to view all of our articles once the issue is fixed. I hope this information finds you well. If there is anything else I can assist with, please feel free to contact me."

macOS Hi Sierra, 10.13.5 using Safari and it will not allow me to access website of Dr. Joseph Mercola. Is anyone else having this problem?

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