Post-Firmware Update Problems--HELP

Several weeks ago I downloaded the Firmware update for my MBP. My MBP had an intermittent history of going to sleep and not waking up. When I ran the update, my MBP crashed and would not reboot. I had to obtain a copy of an original firmware disk from my local Apple dealer and load that in order to get my computer to operate.

Thereafter, using "original" firmware, my MBP had a regular problem with unexpected shut downs. I just got around to re-downloading and installing the recommended firmware update, and I am experiencing the unexpected quits again! Quits occur without regard to battery charge level. Since the update the quits happen within a couple of minutes of use. Before update the quits would happen later than the first couple of minutes of use. These unexpected quits are tethering me to an outlet and making me crazy.

1. Was the firmware update suppose to correct my original problem (not waking from sleep occassionally)?

2. Was the firmware update suppose to correct my new problem (unexpected quits)? If so, why didn't it?

3. Is it possible that the crash several weeks ago caused another software problem that is causing confusion regarding power availability?

MBP, Mac OS X (10.4.6)

Posted on Feb 4, 2007 3:28 PM

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2 replies

Feb 7, 2007 4:12 AM in response to ecp

I sent my computer in last week with that same problem, and another case issue. They repaired the case and replaced some sensors.

But when I called Apple because I was STILL having unexpected Quits when I got it back, they said the Apple Care technician couldn't duplicate the Quits.

Does anyone think this is a power supply issue? Because when I plugged it in and started it up, it seemed to be okay. Or is it a motherboard issue? It seems to be working now that I've run disk utility from the install cd, and since I've plugged it in. Should I send it back in?

-Amy


MacBook Pro 17" Mac OS X (10.4.8)

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Post-Firmware Update Problems--HELP

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