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I have my ip8 connect to mac air. After itunes popup with message "allow access", i clicked continue and the "trust this computer" message on my iphone kept flashing that i could not click on. I reinstalled itunes, restarted my mac, cleared privacy but none did not work.
Can anyone please help?
iPhone 8 Plus, iOS 11.4
Get help
If you tap Trust or Don't Trust but iOS doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:
- Make sure that your computer has the latest version of iTunes.
- Disconnect and reconnect your iOS device from your computer.
- Restart your iOS device and your computer.
- Reset your Trust settings.
If the above steps don't help, go to Settings > General > Reset and tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
If you downloaded iTunes for Windows from the Microsoft Store, make sure that iTunes Mobile Device Helper is enabled as a startup item.
If you still need help, contact Apple Support.
Get help
If you tap Trust or Don't Trust but iOS doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:
- Make sure that your computer has the latest version of iTunes.
- Disconnect and reconnect your iOS device from your computer.
- Restart your iOS device and your computer.
- Reset your Trust settings.
If the above steps don't help, go to Settings > General > Reset and tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
If you downloaded iTunes for Windows from the Microsoft Store, make sure that iTunes Mobile Device Helper is enabled as a startup item.
If you still need help, contact Apple Support.
Trust this computer flashing
