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I’m getting so frustrated.
So, I plug my iPhone into my computer and I don’t get the “do you trust this computer” message nor does iTunes load.
I have tried updating usb drivers, windows latest update, iPhone update and it won’t connect.
On the random occasion it will connect to my laptop (still without the trust message or loading iTunes) after trying to take my photos off, I get an error message of “device is not functioning”. Can anyone please help!
iPhone XS
Hello,
Learn what to do if your iPhone isn't recognized by your computer. This article here: https://support.apple.com/en-us/HT204095 will help you with that.
Hello,
Learn what to do if your iPhone isn't recognized by your computer. This article here: https://support.apple.com/en-us/HT204095 will help you with that.
Based on what I can glean from your post, you are attempting to connect your iPhone to a Windows-based PC ... correct? If so, which version of Windows is it running?
Also, are you saying that iTunes will not run on this PC or that iTunes doesn't recognize the iPhone when you connect the phone to the computer?
Finally, has this always been the case, or just started to happen recently? If the latter, did you also recently upgrade Windows or running one of the fast-track variations of Windows (to test out new features, for example?)
Hi there, apologies for the delay.
So yes, I am attempting to attach my iphone to my Windows PC. I've done this many times before but not on this new laptop.
I am running the very latest version of Windows and the latest version of IOS software.
I did recently complete all updates that were needed on the PC.
When I plug my iphone into the computer this is what happens/doesn't happen:
I dont get asked 'Do you trust this computer'
Itunes does not load when I plug my iphone into the laptop
The File explorer, shows my iphone connected but doesn't always show the file path it says 'its empty'
When it eventually loads the DCIM file path, when I am selecting the images to copy onto my normal PC hard-drive, I get an error message that reads 'A Device Attached to the system is not functioning' and so I cannot copy my pictures.
I have tried updating the USB drivers but that hasn't worked either and I have tried using various USB cables, again with no luck.
Hiya, I did actually try all of those before posting. I was hoping it would have rectified the problem but sadly it didnt.
Per chance is your new laptop running a software firewall or any anti-virus apps? If so, you should disable either or both of them temporarily, and try connecting your iPhone again.
Connection Issues
