Level 1

8 points

i can't CLICK in the iTunes store

i can't click on any links, or even SCROLL DOWN THE PAGE, with the mouse in the iTunes store. Why is this happening? Is anyone else having this problem?

Windows XP

Posted on Feb 4, 2007 4:34 PM

31 replies

Feb 8, 2007 6:28 PM in response to Shelby's Mama

You can use the drop down tool bar, click on "file" and "close" or click on the X on the top right side of the window. Mine corrected without even closing and reopening.

Thanks Kate, and Apple development. Let me know when you need some public testers. I am notorious for breaking software. Ha-ha!

Feb 8, 2007 7:45 PM in response to chubchub72

Update. After 9 days of headaches, the store is finally working for me now. Is it still not working for some and am I just one of the lucky ones? I kind of expected to come here and see a lot of other customers like me reporting that the store is working now (but I still see recent reports of problems from others within the past few hours or so).

Feb 6, 2007 4:04 PM in response to chubchub72

http://discussions.apple.com/thread.jspa?threadID=844912

StarDeb55

Level 6

19,695 points

Feb 4, 2007 4:34 PM in response to chubchub72

What version of iTunes are you currently using? If it's an older version, that could well be the problem.

chubchub72 Author

Level 1

8 points

Feb 4, 2007 4:44 PM in response to StarDeb55

it says it's "ITUNES 6"

chubchub72 Author

Level 1

8 points

Feb 4, 2007 4:54 PM in response to StarDeb55

okay i'll try that

chubchub72 Author

Level 1

8 points

Feb 4, 2007 5:21 PM in response to StarDeb55

okay now my store works! thanks so much!

StarDeb55

Level 6

19,695 points

Feb 4, 2007 5:23 PM in response to chubchub72

Glad it worked, happy shopping!

Feb 4, 2007 6:38 PM in response to chubchub72

Don't know what's happening but Im having the exact same problem. Annoying., but glad Im not the only one! Good luck to ya.

phicks

Level 1

0 points

Feb 5, 2007 11:37 AM in response to lf214

I have norton, and it's always worked before, it's just been the last 5 days the whole page is frozen, it's not mcafree

ecufan

Level 1

0 points

Feb 8, 2007 10:31 AM in response to chubchub72

Yes, it is happening to me to. How did you solve your problem?

StarDeb55

Level 6

19,695 points

Feb 8, 2007 1:36 PM in response to dowehave2

Install or update to version 7, it's the same thing. If you already have version 6, you are simply updating to version 7.

Feb 8, 2007 3:11 PM in response to Kate Wormington

At the risk of sounding like a "nitwit", how do you quit iTunes and relaunch the application?

hockney

Level 1

0 points

Feb 8, 2007 4:49 PM in response to Kate Wormington

its 730 in the eve the day that apple said that they have fixed the problem with version 6 and Im still having problems ,,,whats up??? argh!!!

Feb 8, 2007 5:21 PM in response to hockney

I'm still having the problem as well... argh...

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i can't CLICK in the iTunes store