my friend was sending pictures from a photo shoot to a group chat and in between I restarted my iphone 8+ and it showed a picture of a file and “IMG_(four digit word)_JPG. how can I view my pictures?
Hello ryry258,
Thank you for using Apple Support Communities. It sounds like you’re having trouble viewing photos in a message thread. I’m here to help.
To start, you should be able to tap on the “IMG_####_JPG” to download the file.
If that does not solve your issue, I suggest toggling iMessage off and then back on by tapping on Settings > Messages > iMessage. Once you’ve done this, go ahead and see if the images appear, or if they download after tapping on “IMG_####_JPG.”
If the issue still persists, you’ll want to contact Apple Support.
Take care.
Hello ryry258,
Thank you for using Apple Support Communities. It sounds like you’re having trouble viewing photos in a message thread. I’m here to help.
To start, you should be able to tap on the “IMG_####_JPG” to download the file.
If that does not solve your issue, I suggest toggling iMessage off and then back on by tapping on Settings > Messages > iMessage. Once you’ve done this, go ahead and see if the images appear, or if they download after tapping on “IMG_####_JPG.”
If the issue still persists, you’ll want to contact Apple Support.
Take care.
Why are my received images in imessage showing up as “IMG_(four digit word)_JPG?
