Want to change my apple id but it has a ? after it so can't change it. I want to stop using the id email but because I can't change the id, I have to keep using the older email. Both emails are third party.

Want to change my apple id but it has a ? after it so can't change it. I want to stop using the id email but because I can't change the id, I have to keep using the older email. Both emails are third party.

iPhone 8, iOS 11.4

Posted on Jun 20, 2018 5:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2018 8:26 PM

If you have followed the steps in the Apple Support article below and still can't change your ID, contact Apple ID Support.


Apple ID Name Change



What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you.


Apple Support using Twitter



Or fill out and submit this form.


1 reply
Question marked as Top-ranking reply

Jun 20, 2018 8:26 PM in response to LabPlan

If you have followed the steps in the Apple Support article below and still can't change your ID, contact Apple ID Support.


Apple ID Name Change



What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you.


Apple Support using Twitter



Or fill out and submit this form.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Want to change my apple id but it has a ? after it so can't change it. I want to stop using the id email but because I can't change the id, I have to keep using the older email. Both emails are third party.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.