Need malware protection for mac?

I just had a bizarre message on safari that wanted me to click on an AppleCare protection scan - but my warranty has expired. I assume it was a scam but have never had any such thing on my MacBook Pro. Is a protection plan recommended?

MacBook Pro (Retina, 15-inch, Early 2013), iOS 10.2

Posted on Jun 21, 2018 2:30 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2018 2:37 PM

There is no legitimate "protection plan" except AppleCare, and you would have had to purchase it before your warranty expired. Also, Apple doesn't send out aggressive pop-ups or emails peddling their products.


So, you were right to think it was a scam. See these support articles for tips on spotting phishing attempts and a link to report the one you did get:


"VIRUS" POP-UPS


Identify and report phishing communications - Apple Support


And you can download Malware Bytes which is a product that has been lauded by Apple as well as by people on this forum: Free Antivirus Replacement & Anti-Malware Tool | Malwarebytes


Best,


GB

5 replies
Question marked as Top-ranking reply

Jun 21, 2018 2:37 PM in response to eburglynne

There is no legitimate "protection plan" except AppleCare, and you would have had to purchase it before your warranty expired. Also, Apple doesn't send out aggressive pop-ups or emails peddling their products.


So, you were right to think it was a scam. See these support articles for tips on spotting phishing attempts and a link to report the one you did get:


"VIRUS" POP-UPS


Identify and report phishing communications - Apple Support


And you can download Malware Bytes which is a product that has been lauded by Apple as well as by people on this forum: Free Antivirus Replacement & Anti-Malware Tool | Malwarebytes


Best,


GB

Jul 1, 2018 5:18 AM in response to eburglynne

When you are redirected to any website, always check the URL. If it's something weird like '198630.host.com' - I just made that up. Close the page. If it says 'We have detected (X) viruses' close the page - your Mac would do that itself plus web browsers can't access the hard drive disk. Something we radio presenters say is: 'If you're not sure, don't do it.' and 'If you THINK it will work, don't do it'. With the right security settings and checking downloads and installs. You should be fine.

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