My Macbook restarts after the login
Hi, I 've a problem since in the last week my macbook restarted several times after the login:
I paste here the report I had with Etrcheck in case it's of any use:
EtreCheck version:4.3.2 (4D034)
Report generated:2018-06-22 21:27:29
Download EtreCheck from https://etrecheck.com
Runtime:3:20
Performance:Good
Problem:Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Proxies- Network proxies detected. This could be evidence of malware.
Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Heavy network usage- This machine has recently restarted and has high network usage.
Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (Retina, 13-inch, Mid 2014)
MacBook Pro Model: MacBookPro11,1
1 3 GHz Intel Core i7 (i7-4578U) CPU: 2-core
16 GB RAM -Not upgradeable
BANK 0/DIMM0 - 8 GB DDR3 1600 ok
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 589
Video Information:
Intel Iris - VRAM: 1536 MB
Color LCD 2880 x 1800
Drives:
disk0 - SAMSUNG MZHPU512HCGL-00000 512.11 GB (Solid State - TRIM: No)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 511.90 GB
disk1s1 - M********o (APFS) 511.90 GB (146.03 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 511.90 GB (20 MB used)
disk1s3 - Recovery (APFS) [Recovery] 511.90 GB (507 MB used)
disk1s4 - VM (APFS) [APFS VM] 511.90 GB (1.07 GB used)
Mounted Volumes:
disk1s1 - M********o 511.90 GB (364.15 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM] 511.90 GB (364.15 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en4: USB 10/100/1000 LAN
One IPv4 address
Interface en5: Thunderbolt Ethernet
Proxies: HTTP
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en6: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 41.31 GB available
System Software:
macOS High Sierra 10.13.2 (17C88)
Time since boot: Less than an hour
System Load: 4.19 (1 min ago) 23.70 (5 min ago) 16.29 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.ciscod.plist
Executable: /opt/cisco/hostscan/bin/ciscod -d
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app --wait-apps /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
20 32-bit apps
Kernel Extensions:
/Library/Extensions
[Not Loaded] TrackballWorks.kext (Kensington Computer Products Group, 1.3.0 - SDK 10.8)
System Launch Agents:
[Not Loaded] | 9 Apple tasks |
[Loaded] | 163 Apple tasks |
[Running] | 118 Apple tasks |
System Launch Daemons:
[Not Loaded] | 37 Apple tasks |
[Loaded] | 172 Apple tasks |
[Running] | 123 Apple tasks |
Launch Agents:
[Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-10-25) |
[Not Loaded] | com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-02-16) |
[Not Loaded] | com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-02-16) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-10-25) |
[Loaded] | org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01) |
[Loaded] | com.oracle.java.Java-Updater.plist (? 17ae3090 - installed 2018-03-28) |
[Loaded] | com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2016-07-10) |
Launch Daemons:
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-25) |
[Not Loaded] | com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-02-16) |
[Running] | com.soundtheory.licensedaemon.plist (? 76855138 - installed 2018-01-25) |
[Running] | com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-10-25) |
[Running] | com.cisco.anyconnect.vpnagentd.plist (? 4e4892ba - installed 2016-07-10) |
[Loaded] | com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-14) |
[Running] | com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2017-11-04) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-28) |
[Loaded] | org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-01) |
[Running] | com.cisco.anyconnect.ciscod.plist (? d78c2ec9 - installed 2016-07-10) |
[Loaded] | com.cocoatech.pathfinder.SMFHelper7.plist (Dragan Milic - installed 2018-03-31) |
[Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-01) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-25) |
User Launch Agents:
[Running] | com.spotify.webhelper.plist (Spotify - installed 2018-06-16) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
[Loaded] | com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-02-21) |
[Loaded] | com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-02-21) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01) |
[Loaded] | com.skype.skype.shareagent.plist (? 0 - installed 2017-12-10) |
User Login Items:
pCloud Drive Application (PCLOUD LTD - installed 2018-04-27)
(/Applications/pCloud Drive.app)
TrackballWorksHelper Application (Kensington Computer Products Group - installed 2018-01-01)
(/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballWo rksHelper.app)
Giancarlo Volume (?)
(/Volumes/G*******o)
Path Finder Application (Dragan Milic - installed 2017-11-25)
(/Applications/Path Finder.app)
iTunesHelper Application (Apple - installed 2018-06-09)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Download Volume (?)
(/Volumes/D******d)
Apowersoft Screenshot Application (Mac App Store - installed 2017-09-30)
(/Applications/Apowersoft Screenshot.app)
Itsycal Application (Sanjay Madan - installed 2018-06-18)
(/Applications/Itsycal.app)
LoginItem SMLoginItem (MacPaw Inc. - installed 2017-10-19)
(/Applications/Wallpaper Wizard.app/Contents/Library/LoginItems/LoginItem.app)
Internet Plug-ins:
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-11)
Flash Player: 28.0.0.161 (installed 2018-02-11)
QuickTime Plugin: 7.7.3 (installed 2017-12-18)
JavaAppletPlugin: Java 8 Update 171 build 11 (installed 2018-05-21)
AdobeAAMDetect: 3.0.0.0 (installed 2017-10-25)
MeetingJoinPlugin: 1.0 (installed 2017-10-04)
User Internet Plug-ins:
CWSAssistantPlugin: 100 (installed 2018-04-25)
WebEx64: 1.1.0 (installed 2017-10-27)
Safari Extensions:
Adblock Plus.safariextz - Eyeo GmbH -https://adblockplus.org/(installed 2017-10-24) |
3rd Party Preference Panes:
Flash Player (installed 2018-02-02)
FUSE (installed 2017-09-21)
Java (installed 2018-05-21)
TrackballWorks (installed 2018-01-01)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
mdworker (24) | Apple | 58 | |
kernel_task | Apple | 45 | |
mds_stores | Apple | 15 | |
WindowServer | Apple | 12 | |
launchd | Apple | 7 |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
kernel_task | Apple | 1.32 GB | |
mdworker (32) | Apple | 985 MB | |
Google Chrome Helper (8) | Google, Inc. | 801 MB | |
softwareupdated | Apple | 643 MB | |
mds_stores | Apple | 522 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
kernel_task | Apple | 1.61 GB | 42 MB | |
Apple | 2 MB | 4 KB | ||
mDNSResponder | Apple | 109 KB | 25 KB | |
Mac App Store | 99 KB | 29 KB | ||
apsd | Apple | 15 KB | 22 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
mdworker (32) | Apple | 37 | |
mds_stores | Apple | 20 | |
mds | Apple | 14 | |
WindowServer | Apple | 6 | |
Path Finder | Dragan Milic | 1 |
Virtual Memory Information:
Available RAM | 7.20 GB |
Free RAM | 466 MB |
Used RAM | 8.80 GB |
Cached files | 6.75 GB |
Swap Used | 0 B |
Software Installs (past 30 days):
Name | Version | Install Date |
0.2.9230 | 2018-05-27 | |
iTunes | 12.7.5 | 2018-06-09 |
The Unarchiver | 4.0.0 | 2018-06-18 |
Gatekeeper Configuration Data | 142 | 2018-06-20 |
MRTConfigData | 1.35 | 2018-06-20 |
Diagnostics Information (past 7 days):
2018-06-08 20:47:11 Kernel Panic (4 times)
3rd party kernel extensions: com.logitech.manager.kernel.driver 6.70.1 com.github.osxfuse.filesystems.osxfuse 3.7.1 com.cisco.kext.acsock 4.3.0 |
End of report