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My Macbook restarts after the login

Hi, I 've a problem since in the last week my macbook restarted several times after the login:


I paste here the report I had with Etrcheck in case it's of any use:


EtreCheck version:4.3.2 (4D034)

Report generated:2018-06-22 21:27:29

Download EtreCheck from https://etrecheck.com

Runtime:3:20

Performance:Good


Problem:Computer is restarting


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.

Proxies- Network proxies detected. This could be evidence of malware.

Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy network usage- This machine has recently restarted and has high network usage.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (Retina, 13-inch, Mid 2014)

MacBook Pro Model: MacBookPro11,1

1 3 GHz Intel Core i7 (i7-4578U) CPU: 2-core

16 GB RAM -Not upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 589


Video Information:

Intel Iris - VRAM: 1536 MB

Color LCD 2880 x 1800


Drives:

disk0 - SAMSUNG MZHPU512HCGL-00000 512.11 GB (Solid State - TRIM: No)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 511.90 GB

disk1s1 - M********o (APFS) 511.90 GB (146.03 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 511.90 GB (20 MB used)

disk1s3 - Recovery (APFS) [Recovery] 511.90 GB (507 MB used)

disk1s4 - VM (APFS) [APFS VM] 511.90 GB (1.07 GB used)


Mounted Volumes:

disk1s1 - M********o 511.90 GB (364.15 GB free)

APFS

Mount point: /

Encrypted


disk1s4 - VM [APFS VM] 511.90 GB (364.15 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en4: USB 10/100/1000 LAN

One IPv4 address

Interface en5: Thunderbolt Ethernet

Proxies: HTTP

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en6: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 41.31 GB available


System Software:

macOS High Sierra 10.13.2 (17C88)

Time since boot: Less than an hour

System Load: 4.19 (1 min ago) 23.70 (5 min ago) 16.29 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.ciscod.plist

Executable: /opt/cisco/hostscan/bin/ciscod -d

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist

Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app --wait-apps /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

20 32-bit apps


Kernel Extensions:

/Library/Extensions

[Not Loaded] TrackballWorks.kext (Kensington Computer Products Group, 1.3.0 - SDK 10.8)


System Launch Agents:

[Not Loaded]9 Apple tasks
[Loaded]163 Apple tasks
[Running]118 Apple tasks


System Launch Daemons:

[Not Loaded]37 Apple tasks
[Loaded]172 Apple tasks
[Running]123 Apple tasks


Launch Agents:

[Running]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-10-25)
[Not Loaded]com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-02-16)
[Not Loaded]com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-02-16)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-10-25)
[Loaded]org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01)
[Loaded]com.oracle.java.Java-Updater.plist (? 17ae3090 - installed 2018-03-28)
[Loaded]com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2016-07-10)


Launch Daemons:

[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-25)
[Not Loaded]com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-02-16)
[Running]com.soundtheory.licensedaemon.plist (? 76855138 - installed 2018-01-25)
[Running]com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-10-25)
[Running]com.cisco.anyconnect.vpnagentd.plist (? 4e4892ba - installed 2016-07-10)
[Loaded]com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-14)
[Running]com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2017-11-04)
[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02)
[Loaded]com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-28)
[Loaded]org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-01)
[Running]com.cisco.anyconnect.ciscod.plist (? d78c2ec9 - installed 2016-07-10)
[Loaded]com.cocoatech.pathfinder.SMFHelper7.plist (Dragan Milic - installed 2018-03-31)
[Running]com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-01)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-25)


User Launch Agents:

[Running]com.spotify.webhelper.plist (Spotify - installed 2018-06-16)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded]com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-02-21)
[Loaded]com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-02-21)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01)
[Loaded]com.skype.skype.shareagent.plist (? 0 - installed 2017-12-10)


User Login Items:

pCloud Drive Application (PCLOUD LTD - installed 2018-04-27)

(/Applications/pCloud Drive.app)

TrackballWorksHelper Application (Kensington Computer Products Group - installed 2018-01-01)

(/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballWo rksHelper.app)

Giancarlo Volume (?)

(/Volumes/G*******o)

Path Finder Application (Dragan Milic - installed 2017-11-25)

(/Applications/Path Finder.app)

iTunesHelper Application (Apple - installed 2018-06-09)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Download Volume (?)

(/Volumes/D******d)

Apowersoft Screenshot Application (Mac App Store - installed 2017-09-30)

(/Applications/Apowersoft Screenshot.app)

Itsycal Application (Sanjay Madan - installed 2018-06-18)

(/Applications/Itsycal.app)

LoginItem SMLoginItem (MacPaw Inc. - installed 2017-10-19)

(/Applications/Wallpaper Wizard.app/Contents/Library/LoginItems/LoginItem.app)


Internet Plug-ins:

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-11)

Flash Player: 28.0.0.161 (installed 2018-02-11)

QuickTime Plugin: 7.7.3 (installed 2017-12-18)

JavaAppletPlugin: Java 8 Update 171 build 11 (installed 2018-05-21)

AdobeAAMDetect: 3.0.0.0 (installed 2017-10-25)

MeetingJoinPlugin: 1.0 (installed 2017-10-04)


User Internet Plug-ins:

CWSAssistantPlugin: 100 (installed 2018-04-25)

WebEx64: 1.1.0 (installed 2017-10-27)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH -https://adblockplus.org/(installed 2017-10-24)


3rd Party Preference Panes:

Flash Player (installed 2018-02-02)

FUSE (installed 2017-09-21)

Java (installed 2018-05-21)

TrackballWorks (installed 2018-01-01)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
mdworker (24)Apple58
kernel_taskApple45
mds_storesApple15
WindowServerApple12
launchdApple7


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple1.32 GB
mdworker (32)Apple985 MB
Google Chrome Helper (8)Google, Inc.801 MB
softwareupdatedApple643 MB
mds_storesApple522 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
kernel_taskApple1.61 GB42 MB
MailApple2 MB4 KB
mDNSResponderApple109 KB25 KB
WhatsAppMac App Store99 KB29 KB
apsdApple15 KB22 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
mdworker (32)Apple37
mds_storesApple20
mdsApple14
WindowServerApple6
Path FinderDragan Milic1


Virtual Memory Information:

Available RAM7.20 GB
Free RAM466 MB
Used RAM8.80 GB
Cached files6.75 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
WhatsApp0.2.92302018-05-27
iTunes12.7.52018-06-09
The Unarchiver4.0.02018-06-18
Gatekeeper Configuration Data1422018-06-20
MRTConfigData1.352018-06-20


Diagnostics Information (past 7 days):

2018-06-08 20:47:11 Kernel Panic (4 times)

3rd party kernel extensions:

com.logitech.manager.kernel.driver 6.70.1

com.github.osxfuse.filesystems.osxfuse 3.7.1

com.cisco.kext.acsock 4.3.0



End of report

Posted on Jun 22, 2018 12:39 PM

Reply
Question marked as Best reply

Posted on Jun 22, 2018 12:55 PM

I don't see any software that normally causes problems.


Startup – Computer restarts by itself – Yosemite

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My Macbook restarts after the login

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