Slow borderline unresponsive MacBook Pro
Hi All,
Purchased this Macbook second hand a few years back, its been great but it has been on a gradual performance decline to the point where it is near unusable unless it is right after a restart. Hoping for advice. Ran an Etre, here it is. Thanks in advance for anyones insight.
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-13 13:16:20
Download EtreCheck from https://etrecheck.com
Runtime: 12:39
Performance: Poor
Problem: Computer is too slow
Description:
Ok after restart but slows to borderline unresponsive in time
Major Issues:
Anything that appears on this list needs immediate attention.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
Apps crashing - There have been numerous app crashes.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
Vintage hardware - This machine may be considered vintage.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
MacBook Pro (13-inch, Mid 2010) - Vintage!
MacBook Pro Model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
4 GB RAM - Upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1067 ok
BANK 1/DIMM0 - 2 GB DDR3 1067 ok
Battery: Health = Normal - Cycle count = 153
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Drives:
disk0 - TOSHIBA MK1059GSM 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (250.21 GB free)
Journaled HFS+
Mount point: /
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface en6: iPad
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en3: iPhone
Interface en4: iPhone 2
Interface en5: iPhone 3
Interface en7: iPhone 4
Interface en2: Bluetooth PAN
iCloud Quota: 115.89 GB available
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: Less than an hour
System Load: 1.83 (1 min ago) 2.48 (5 min ago) 2.11 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist
Executable: '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' -F -g '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -watchTrash
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
Executable: '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' -F -g '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -watchDiskSpace
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist
Executable: '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' -F -g -n '/Users/***/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app' --args -scheduled
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
56 32-bit apps
Kernel Extensions:
/System/Library/Extensions
[Not Loaded] LfEtherConfig.kext (2.0)
[Not Loaded] LfConnectDriver.kext (1.12.0 - SDK 10.10)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 180 Apple tasks |
[Running] | 105 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 35 Apple tasks |
[Loaded] | 194 Apple tasks |
[Running] | 106 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2015-02-13) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) |
[Loaded] | com.oracle.java.Java-Updater.plist (? 8e445cf4 - installed 2016-09-22) |
[Running] | com.epson.eventmanager.agent.plist (EPSON - installed 2014-09-21) |
Launch Daemons:
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-21) |
[Loaded] | com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04) |
[Loaded] | com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-05-16) |
[Loaded] | com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-02-13) |
[Loaded] | com.macpaw.CleanMyMac2.Agent.plist (? f27087f6 - installed 2015-10-17) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-09-22) |
[Running] | com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-03-30) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18) |
[Loaded] | com.leapfrog.connect.authdaemon.plist (? 234398a1 - installed 2016-10-02) |
User Launch Agents:
[Running] | com.hp.devicemonitor.plist (HP Inc. - installed 2018-08-13) |
[Loaded] | com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (? 0 - installed 2018-01-29) |
[Loaded] | com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 0 - installed 2018-01-29) |
[Loaded] | com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 0 - installed 2018-01-29) |
[Running] | com.leapfrog.connect.monitor.plist (? 0 - installed 2016-10-02) |
User Login Items:
iTunesHelper Application (? - installed 2018-07-11)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Fitbit Connect Menubar Helper Application (Fitbit, Inc. - installed 2018-05-16)
(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
com.adobe.SwitchBoard.monitor.plist MachInit (?)
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Internet Plug-ins:
FlashPlayer-10.6: (installed 2018-07-11)
QuickTime Plugin: (installed 2018-08-12)
Flash Player: (installed 2018-07-11)
AdobePDFViewer: (installed 2015-02-13)
SharePointBrowserPlugin: (installed 2016-12-20)
PepperFlashPlayer: (installed 2018-07-11)
JavaAppletPlugin: (installed 2016-12-22)
3rd Party Preference Panes:
Flash Player (installed 2018-06-25)
Java (installed 2016-12-22)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB - Disk used: 749.13 GB
Destinations:
M*********t [Local] (Last used)
Total size: 999.83 GB
Total number of backups: 11
Oldest backup: 2016-03-09 01:50:44
Last backup: 2018-08-12 21:27:55
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
photoanalysisd | Apple | 23 | |
kernel_task | Apple | 19 | |
WindowServer | Apple | 9 | |
photolibraryd | Apple | 9 | |
sandboxd | Apple | 1 |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
mdworker (32) | Apple | 632 MB | |
kernel_task | Apple | 394 MB | |
mds_stores | Apple | 150 MB | |
com.apple.WebKit.WebContent | Apple | 109 MB | |
Safari | Apple | 77 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
mDNSResponder | Apple | 67 KB | 35 KB | |
apsd | Apple | 41 KB | 18 KB | |
netbiosd | Apple | 7 KB | 5 KB | |
SystemUIServer | Apple | 0 B | 128 B |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
suggestd | Apple | 1 | |
mdworker (32) | Apple | 1 | |
mds_stores | Apple | 1 | |
photolibraryd | Apple | 1 | |
Fitbit Connect Menubar Helper | Fitbit, Inc. | 1 |
Virtual Memory Information:
Available RAM | 1.14 GB |
Free RAM | 17 MB |
Used RAM | 2.86 GB |
Cached files | 1.13 GB |
Swap Used | 6 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Gatekeeper Configuration Data | 150 | 2018-08-08 |
Diagnostics Information (past 7 days):
2018-08-13 12:40:26 Last Shutdown Cause: 3 - Hard shutdown
2018-08-13 01:02:26 HP Device Monitor Manager.app Crash (4 times)
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helper s/HP Device Monitor Manager.app
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'nil is not a valid persistent store' terminating with uncaught exception of type NSException abort() called |
2018-08-12 11:50:11 Google Chrome.app Hang
/Applications/Google Chrome.app
2018-08-12 11:50:06 Microsoft Excel.app Hang (2 times)
/Applications/Microsoft Office 2011/Microsoft Excel.app
2018-08-09 16:51:26 HP Device Monitor.app Crash (4 times)
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helper s/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'nil is not a valid persistent store' terminating with uncaught exception of type NSException abort() called |
End of report
MacBook Pro, macOS High Sierra (10.13.6)