iPhone iOs11.4 saving photos whatsapp wrong date 1980

When I manually save photo's from whatsapp, they appear in Moments under 1 January 1980.

That is not the correct date, dates are for each photo different, not one of them taken on 1 January 1980.


My Mac shows the dates correctly, they appear in Moments under the correct date in correct order (so nothing wrong with the pics). No option to change date for photo in iPhone.


Just updated iOS11.4, iPhone 6.
Date and time are correct on the iPhone. New photo's taken and saved under correct date.

iPhone 6, iOS 11.4

Posted on Jun 23, 2018 12:56 AM

Reply
3 replies

Jun 25, 2018 4:24 AM in response to martinegerrits

UPDATE:

This only happens with my iPhone 6, when saving photo's from Whatsapp, Manually →

Open Whatsapp → open conversation → Media, Links and Docs (or within the tread) → open photo → tab Share symbol → Save → Home Button → open Photos → Photos appear under Collections 1 January 1980.


We did not fix it yet, but there may be some things you can try:

  • Check / Reset time : Settings → General → Date & Time → Set Automatically off and on again
  • Check date & time : Settings → General → Language & Region → scroll to bottom → Check if format appears normal (this is not the actual date, just check if format is normal)
  • Put iPhone off and on again
  • Update iOs : Settings → General → Software update
  • Take a new photo with your camera, check if time and date appear correct in Photos
  • Save photo from another application or a screenshot, check if time and date appear correct in Photos
  • Open Whatsapp: open conversation → Media Links and Docs → Open photo → tab Share symbol → Share → Save to Files (grey icon bottom line) → Home Button → open Files → open photo → check if date and time of recent saved photo is correct: title should be date and time of photo taken → tab Share symbol → Save → Home Button → open Photos → it should appear under TODAY (because you saved it from files today)
  • Update Whatsapp: go to Appstore → update Whatsapp
  • Back up conversations → Whatsapp → Settings → Chats → Chat backup → Back Up Now
  • Reinstall Whatsapp : Uninstall Whatsapp → go to Appstore → Install Whatsapp → Restore back up
  • Rest iPhone, set up as new iPhone (did not work for me as well, so maybe not even worth trying)



Everything looks solid, but manually saved photo's still appear under 1 January 1980?


Yeah, same her.

So for now, I'm again waiting for Whatsapp to reply.


For all the above, thank you Apple Helpdesk for your patience and creative thinking.

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iPhone iOs11.4 saving photos whatsapp wrong date 1980

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