Why wont my PreOrder Album Download?

Okay basically i paid and pre ordered the PATD- Pray For The Wicked Album a week or so ago, and the full album was released Jun 22, I received the pre order item is ready for download email, but when i go to download it tells me only 3 songs were purchased and that i have to pay to get the rest of the songs, even though i pre ordered the entire album. Where is my music that i paid for? I really dont want to have to pay for it again

Posted on Jun 24, 2018 1:21 PM

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3 replies

Jun 24, 2018 10:59 PM in response to jeanettefromsulphur

You weren't charged when you pre-ordered the album (if individual songs had already been released you will only have been charged for those songs), Apple can't charge for unreleased items. If you have now paid for it (have yo got a payment method on the account, does it show on the account's purchase history ?) it should show in the Purchased section (e.g. Account > Purchased if using a computer's iTunes) for downloading.

Jun 25, 2018 10:07 AM in response to jeanettefromsulphur

When you pre order an item, youre paying ahead to get it as soon as its released.

No you aren't (or you shouldn't be ; iTunes cannot charge for unreleased items), you are not charged until release date.

my pre ordered album receipt shows up in my purchase history.

Does the whole album now show, or just the tracks that were released early ? If you have now paid for the whole album it should show in the Purchased section for downloading.

Jun 25, 2018 8:50 AM in response to King_Penguin

WHen i paid for the album, it charged me $10 and there was only 2 songs released at the time. Therefore i paid for the entire album. When you pre order an item, youre paying ahead to get it as soon as its released. Each song in an album is $1.29 if i had only paid for 2 songs, Apple wouldnt have charged me $10 and my pre ordered album receipt shows up in my purchase history.

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Why wont my PreOrder Album Download?

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