MacBook Pro 2015 is terribly laggy, after subsequent High Sierra OS updates
Hello everyone
My MacBook Pro 2015 is lagging terribly, after subsequent High Sierra OS updates. I'm desperately looking for a solution as my work is really suffering. I work as a Video Content Creator and find it really frustrating to work on my system now, as the performance has really dropped.
I am a frequent user of Adobe Premiere Pro, Photoshop and Lightroom. Besides, I use Chrome on a regular basis.
A month back I started noticing a lag while using these apps. I was hoping that with subsequent updates, the bugs would go away. However, on the contrary, it has become worse. Pages take forever to upload. YouTube is even worse, as the audio starts playing, but the video takes ages to show up.
I went through this Forum and noticed that several others are facing the same issue. It can't be anything else but the the bulky OS High Sierra, as my laptop used to be smooth like butter before one of the last few updates.
Do you guys think that DOWNGRADING to Sierra or El Capitan will be Helpful?
I am also posting this report from EtrCheck, as suggested by some folks here. Thanks in advance.
EtreCheck version: 4.3.2 (4D034)
Report generated: 2018-06-26 14:55:24
Download EtreCheck from https://etrecheck.com
Runtime: 14:43
Performance: Poor
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Heavy CPU usage - Some processes are using an unusually high amount of CPU.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Kernel extensions blocked - There are blocked kernel extensions awaiting user approval.
Heavy RAM usage - This machine is using a large amount of RAM.
High battery cycle count - Your battery may be losing capacity.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro Model: MacBookPro11,3
1 2.8 GHz Intel Core i7 (i7-4980HQ) CPU: 4-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB DDR3 1600 ok
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
Battery: Health = Replace Soon - Cycle count = 1228
Video Information:
Intel Iris Pro - VRAM: 1536 MB
NVIDIA GeForce GT 750M - VRAM: 2048 MB
Color LCD
DELL U2412M 1920 x 1200
Drives:
disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 500.07 GB
disk1s1 - Macintosh HD (APFS) 500.07 GB (354.22 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 500.07 GB (21 MB used)
disk1s3 - Recovery (APFS) [Recovery] 500.07 GB (518 MB used)
disk1s4 - VM (APFS) [APFS VM] 500.07 GB (1.07 GB used)
disk2 - Western Digital My Passport 25E2 4.00 TB
External USB 5 Gbit/s
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - O*****y (ExFAT) 4.00 TB
Mounted Volumes:
disk1s1 - Macintosh HD 500.07 GB (144.08 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 500.07 GB (144.08 GB free)
APFS
Mount point: /private/var/vm
disk2s2 - O*****y 4.00 TB (2.57 TB free)
ExFAT
Mount point: /Volumes/O*****y
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: About an hour
System Load: 2.36 (1 min ago) 2.70 (5 min ago) 3.63 (15 min ago)
Configuration Files:
/etc/hosts - Count: 34
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/syncmateStarter.plist
Executable: /Library/Application Support/EltimaSyncMate/SyncMateStarter.app/Contents/MacOS/Starter
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist
Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Con tents/MacOS/SettingsDaemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist
Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app /Contents/MacOS/RTProtectionDaemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/rapiback.plist
Executable: /Library/Application Support/EltimaSyncMate/BackService.app/Contents/MacOS/rapiback
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.ManicTime.mac.start.plist
Executable: /Applications/ManicTime.app/Contents/MacOS/ManicTime
Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist
Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
38 32-bit apps
Kernel Extensions:
/Library/Extensions
[Loaded] com.malwarebytes.mbam.rtprotection.kext (Malwarebytes Corporation, 3.0 - SDK 10.12)
[Blocked] usbserial.kext (Jiangsu Qinheng Co., Ltd., 1.1.1 - SDK 10.9)
/System/Library/Extensions
[Not Loaded] EltimaAsync.kext (0.2.4b9)
[Not Loaded] SONYDeviceType04.kext (Sony Corporation, 1.3.0.06030 - SDK 10.10)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 173 Apple tasks |
| [Running] | 111 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 35 Apple tasks |
| [Loaded] | 180 Apple tasks |
| [Running] | 120 Apple tasks |
Launch Agents:
| [Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-05-25) |
| [Running] | com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-05-02) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-05-30) |
| [Running] | com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-05-02) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-23) |
| [Running] | syncmateStarter.plist (? 90270d6a - installed 2008-07-30) |
Launch Daemons:
| [Loaded] | com.apple.aelwriter.plist (Apple - installed 2016-03-30) |
| [Running] | com.malwarebytes.mbam.settings.daemon.plist (? a40d558f - installed 2017-07-18) |
| [Loaded] | com.apple.qmaster.qmasterd.plist (Apple - installed 2010-08-26) |
| [Loaded] | com.apple.installer.osmessagetracing.plist (Apple - installed 2018-05-30) |
| [Loaded] | com.tunabellysoftware.TGFanHelper.plist (? 19176e1b - installed 2017-11-14) |
| [Running] | com.cleverfiles.cfbackd.plist (? 65468217 - installed 2016-04-24) |
| [Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (? 31419c10 - installed 2017-07-18) |
| [Loaded] | com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-04-14) |
| [Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-05-25) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-02) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-12-13) |
| [Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-23) |
| [Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-23) |
| [Running] | rapiback.plist (? 781899de - installed 2008-07-29) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-04-11) |
User Launch Agents:
| [Other] | com.wondershare.TunesGoHelper.plist (? 0 - installed 2017-02-03) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
| [Loaded] | mega.mac.megaupdater.plist (Mega Limited - installed 2018-06-25) |
| [Loaded] | com.ManicTime.mac.start.plist (? 0 - installed 2016-07-11) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-23) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-05-30) |
| [Loaded] | com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-03-18) |
User Login Items:
Android File Transfer Agent Application (Google, Inc. - installed 2017-11-02)
(/Users/***/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
MacBreakZ 5 Application (? - installed 2015-03-11)
(/Applications/MacBreakZ 5.app)
com.adobe.SwitchBoard.monitor.plist MachInit (?)
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Internet Plug-ins:
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2016-11-16)
FlashPlayer-10.6: 18.0.0.232 (installed 2015-08-12)
QuickTime Plugin: 7.7.3 (installed 2018-06-23)
Flash Player: 18.0.0.232 (installed 2015-08-12)
AdobeAAMDetect: 3.0.0.0 (installed 2018-05-25)
PMCADownloader: 1.3.0.06130 (installed 2017-07-30)
SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)
PepperFlashPlayer: 30.0.0.113 (installed 2018-06-18)
JavaAppletPlugin: Java 8 Update 121 build 13 (installed 2017-02-08)
Audio Plug-ins:
DVCPROHDAudio: 1.3.2 (installed 2015-04-08)
Safari Extensions:
| Ka-Block!.safariextz - David Graham & Josh Peek - http://kablock.com (installed 2018-02-10) |
| URL Advisor.safariextz - Kaspersky Lab - http://kaspersky.com (installed 2017-08-04) |
| OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2017-07-04) |
| Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-08-04) |
3rd Party Preference Panes:
Flash Player (installed 2018-06-02)
Java (installed 2017-02-08)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| Google Chrome Helper (42) | Google, Inc. | 95 | |
| Google Chrome | Google, Inc. | 53 | |
| system_profiler (3) | Apple | 16 | |
| WindowServer | Apple | 12 | |
| kernel_task | Apple | 8 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| Google Chrome Helper (44) | Google, Inc. | 4.38 GB | |
| kernel_task | Apple | 1.09 GB | |
| QuickLookUIService (2) | Apple | 543 MB | |
| mdworker (7) | Apple | 364 MB | |
| Google Chrome | Google, Inc. | 341 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 47 KB | 42 KB | |
| apsd | Apple | 8 KB | 4 KB | |
| netbiosd | Apple | 6 KB | 4 KB | |
| SystemUIServer | Apple | 0 B | 64 B | |
| kernel_task | Apple | 0 B | 0 B |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| Google Chrome Helper (44) | Google, Inc. | 36 | |
| Google Chrome | Google, Inc. | 18 | |
| WindowServer | Apple | 13 | |
| launchd | Apple | 2 | |
| ReportCrash (2) | Apple | 1 |
Virtual Memory Information:
| Available RAM | 7.95 GB |
| Free RAM | 2.47 GB |
| Used RAM | 8.05 GB |
| Cached files | 5.47 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Adobe Premiere | 1 | 2018-05-30 |
| CH34x_Install | 1.4 | 2018-06-11 |
| Adobe Pepper Flash Player | 30.0.0.113 | 2018-06-18 |
| Battery Health 2 | 1.7 | 2018-06-23 |
| The Unarchiver | 4.0.0 | 2018-06-23 |
Diagnostics Information (past 7 days):
2018-06-26 13:11:47 QuickLookUIService Crash
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.fr amework/Versions/A/XPCServices/QuickLookUIService.xpc/Contents/MacOS/QuickLookUI Service
2018-06-23 17:49:15 qmasterd Crash (394 times)
/usr/sbin/qmasterd
dyld: launch, loading dependent libraries |
2018-06-23 16:43:50 Spotlight.app Crash
/System/Library/CoreServices/Spotlight.app
objc_msgSend() selector name: setWebViewHeight: |
2018-06-19 20:36:57 Adobe Media Encoder CC 2017.app CPU (8 times)
/Applications/Adobe Media Encoder CC 2017/Adobe Media Encoder CC 2017.app
2018-06-19 18:21:29 Android File Transfer.app Hang
/Applications/Android File Transfer.app
2018-06-19 16:46:50 Google Chrome.app Hang
/Applications/Google Chrome.app
End of report
MacBook Pro, macOS High Sierra (10.13.5), 15"Late 2015 Model, 16GB Ram, 512GB