Peloton subscription

I bought a subscription to Peloton App and added a new card when I go to the app it says that I need a subscription but when I try to buy it, it says that I have a subscription that renews in July. What do I do to get the app opened.

iPhone 8 Plus

Posted on Jun 26, 2018 2:21 PM

Reply
1 reply

Jun 28, 2018 7:54 AM in response to jcastro@52

Good morning jcastro@52,

Welcome to the Apple Support Communities!

I understand you are having issues with a subscription you purchased with the Peloton app. Was this purchased in the App store, or was it purchased at the app developer's website? The resource below will get you in touch with the iTunes Store support team and the app developer to address this issue.
iTunes Store - Contact Us

Use this form for assistance with account and billing, code redemption, or purchase questions

View, change, or cancel your subscriptions
Get help with subscriptions not billed through Apple​
How to contact an app developer​
Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Peloton subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.