Apple Music not working
i can play old songs in library, but I can not delete them or download and new songs or even make a new playlist?!
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User profile for user:
raina_b22
User level:
Community Specialist
Hi Simpkinssam,
Thanks for posting in the Apple Support Communities.
I understand that you are having an issue playing and deleting songs, downloading, and making a playlist in Apple Music. I can help.
First, let's make sure that everything is good with your iCloud Music Library. Please follow the steps in this support article for your issues: Get help with iCloud Music Library .
If you still have an issue after that, let's make sure that the Music app isn't the issue. You can delete the Music app and reinstall it from the App Store: Delete built-in Apple apps on your iOS 11 device or Apple Watch .
Once you've done both, please reply back to me if you're still experiencing the same issues.
Regards.
Thanks for posting in the Apple Support Communities.
I understand that you are having an issue playing and deleting songs, downloading, and making a playlist in Apple Music. I can help.
First, let's make sure that everything is good with your iCloud Music Library. Please follow the steps in this support article for your issues: Get help with iCloud Music Library .
If you still have an issue after that, let's make sure that the Music app isn't the issue. You can delete the Music app and reinstall it from the App Store: Delete built-in Apple apps on your iOS 11 device or Apple Watch .
Once you've done both, please reply back to me if you're still experiencing the same issues.
Regards.