Apple Event: May 7th at 7 am PT
Like thousands of you, I have a child who guessed my passcode 6 times & now iPad is disabled. Why does the message say "Connect to iTunes" as if that will help? On my only trusted & previously sync'd computer, the iPad is still locked. I did not forget my passcode, but my data is gone anyway. Maybe message should say, "All data is now unrecoverable - go to apple to ["URL"] to restore the device." Am I missing something?
iPad Wi-Fi, iOS 11.3
ChrisJ4203 (or the "bot" that is answering), if I had forgotten the passcode, that link would be relevant. My question had to do with the "Connect to iTunes" message, which seems to only create false hope that doing that will do anything. Is there ever a scenario where that message makes sense? tx
You said the device is disabled, and for that scenario, the same support document applies. Your knowing the passcode at this point is moot, since you cannot enter it. There is no false hope, the notice is for you to connect to iTunes to restore the device, so it will do exactly what it is supposed to do.
iPad disabled - Connect to iTunes
