Fake Apple ID Mail

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Level 1

4 points

Fake Apple ID Mail

Last night I received this email. I ignored it because I was busy. Then at 03:17 am my bank sent me an SMS telling that there had been an unauthorized expense costing 3.97 USD. I closed my online purchase ability of my credit card. I remembered this mail. When I opened it, it looked fake to me. It looks from "Apple ID" but when I click it, there is this sender: "dhsolqwbclobj@ypfoenxb.**" . The link also looks like from apple but it is kind of blurry. Also in my past purchases last night's shopping does not exist.

So do you think my iCloud account is safe? I deselect my credit card. Do I need extra precaution?

[Edited by Host]

iPad Air Wi-Fi, iOS 10

Posted on Jun 28, 2018 10:04 PM

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Answer 1

King_Penguin

Level 10

334,330 points

Jun 28, 2018 11:13 PM in response to Aegean83

That's just a phishing email, there is no guarantee (assuming that you didn't click on any links in it) that the sender even knows that the email address is linked to an iTunes account, so you shouldn't need to do anything. If you still have the email you could forward it to Apple : reportphishing@apple.com , and then delete it.

Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

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Answer 2

Eric Root

Level 10

685,257 points

Jun 29, 2018 6:17 AM in response to Aegean83

Were the missing purchases from the App Store or iTunes?

Purchase History Review

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Fake Apple ID Mail

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