Dodgy e-mail, a phishing attempt?

So I got an e-mail from Apple Support <****@****.com>


it reads


Your Apple ID have a problem billing information

Dear (my email),

Due to a problem with your card, we have been unable to charge your account. Your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

If you don't Update billing information within 24 hours, your account will be locked.
Click here for Update your billing information

Sincerely,
Apple Support

This appears suspicious to me, is this a fake?

[Edited by Host]

Posted on Aug 15, 2018 5:02 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2018 5:43 PM

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

5 replies
Question marked as Top-ranking reply

Aug 15, 2018 5:43 PM in response to DenLillePrins

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

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Dodgy e-mail, a phishing attempt?

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