Why does Apple Music charges more money?

Hello,

Me and my friends are sharing a family account for Apple Music. It suppose to charge each month 8$ each month. It was so at the beginning but the last three month we were being charged 14$ separately within 1-2 days, like 7.99$ abd then 5.99$ more. None of us is purchasing anything in iTunes or App Store, these charges are specificaly marked as for music. Why is that so?

Thanks in advance.

Posted on Jun 29, 2018 1:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2018 7:30 AM

Hello and thank you for using Apple Support Communities, tanko97.

I understand you're noticing charges for Apple Music are more than you expected. I'd be happy to help you get to the bottom of these charges.

Here are the full pricing details for Apple Music subscriptions: Apple Music

Next, since Family Sharing is enabled, make sure none of the Family Members are accidentally subscribed to other services or apps. Here's how to check: View, change, or cancel your subscriptions

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to authenticate your Apple ID.
    User uploaded file
  4. Tap Subscriptions.
    User uploaded file
  5. Tap the subscription that you want to manage.
    If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple. Learn what to do if you still can’t view your subscription.
  6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
    User uploaded file
If this still doesn't address your concern, check this article: If you see 'itunes.com/bill' or an unfamiliar charge on your statement

However, if none of these steps answer your concern, please reach out to Apple Support for further assistance.

Thank you for using Apple Support Communities.
Have a great day!
1 reply
Question marked as Top-ranking reply

Jun 30, 2018 7:30 AM in response to tanko97

Hello and thank you for using Apple Support Communities, tanko97.

I understand you're noticing charges for Apple Music are more than you expected. I'd be happy to help you get to the bottom of these charges.

Here are the full pricing details for Apple Music subscriptions: Apple Music

Next, since Family Sharing is enabled, make sure none of the Family Members are accidentally subscribed to other services or apps. Here's how to check: View, change, or cancel your subscriptions

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to authenticate your Apple ID.
    User uploaded file
  4. Tap Subscriptions.
    User uploaded file
  5. Tap the subscription that you want to manage.
    If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple. Learn what to do if you still can’t view your subscription.
  6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
    User uploaded file
If this still doesn't address your concern, check this article: If you see 'itunes.com/bill' or an unfamiliar charge on your statement

However, if none of these steps answer your concern, please reach out to Apple Support for further assistance.

Thank you for using Apple Support Communities.
Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does Apple Music charges more money?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.