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Level 1

16 points

Locating Serial Number (phone won't turn on)

Hi.

How do I located my Serial Number if my iphone won't turn on due to water damage?

i have the IMEI number at hand if that's helps to locate the Serial number? Please help.

Posted on Jun 29, 2018 11:58 AM

Top-ranking reply

Level 4

1,844 points

Posted on Jun 29, 2018 12:04 PM

When contacting support you can use the IMEI instead of the serial number when you can't access settings.

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