You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"An Error Occurred During Activation. Try Again Later." on iMessage and FaceTime

Hi, when I'm trying to sign into my Apple ID through FaceTime and iMessage on my MacBook Pro 2017 13 inch with High Sierra 10.13.5, I get an error saying, "An Error Occurred During Activation. Try Again Later." I do not own an iPhone and my MacBook is my only Apple product. Please help me out to get this issue resolved.


User uploaded file

MacBook Pro, macOS High Sierra (10.13.5), iMessage FaceTime error Apple ID

Posted on Jul 1, 2018 6:29 PM

Reply
2 replies

Jul 1, 2018 8:47 PM in response to Aki_Baidya

Message activation error



Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.


There is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.


Apple Support using Twitter



Or fill out and submit this form.

"An Error Occurred During Activation. Try Again Later." on iMessage and FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.