Why is my apple CarPlay in 2016 Ford F-150 always disconnecting?

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Level 1

8 points

Why is my apple CarPlay in 2016 Ford F-150 always disconnecting?

I have had this truck for exactly a yr now. I have had this truck in the shop over 6 times for this issue of disconnecting from iPhone and also Apple CarPlay . Ford says it’s Apple and Apple says it’s Ford . Also when backing up when the camera kicks on it also stops Apple CarPlay I’m not really worried about who’s at fault just wanting the problem fixed . I can’t even listen to music in my truck so to this issue . Ford has replaced all the components that would possibly make this happen . So this would bring to a wall in the road lol . Can anyone help ?!?!

Posted on Jul 1, 2018 6:32 PM

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Answer 1

Xritke

Level 1

4 points

Jul 7, 2018 3:13 PM in response to WiggsFord

I’m having the same issue. I’m currently running Sync 3 ver. 3.0 on a 2016 F-150 and my car play keeps disconnecting constantly. When I switch into Sync my car play completely disconnects and I have to unplug/plug in the phone so I can get CarPlay again. Same thing when I change into reverse. What iOS are you running? I recently updated to 12 and I think that might be the issue.

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Answer 2

WiggsFord Author

Level 1

8 points

Jul 7, 2018 4:15 PM in response to Xritke

I have also updated sync 3 to 3.0 version. iOS 12 beta .

When I put my truck in reverse , it kicks Apple CarPlay off “ so annoying “ . Also it should have an icon or app to let you switch to and from sync to Apple CarPlay . I’m always having to unplug and reconnect. They should also make pandora a difrent color than a grey background cause at night it is extremely bright .

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Answer 3

Xritke

Level 1

4 points

Jul 8, 2018 5:29 AM in response to WiggsFord

That’s the issue, there is no CarPlay icon when I switch into Sync, it completely disappears. Hopefully it is the iOS beta that’s messing things up and it’s fixed when the full software is released in September.

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Answer 4

WiggsFord Author

Level 1

8 points

Jul 8, 2018 10:15 AM in response to Xritke

I have now updated to the iOS 12 16A5318d has now worked with Ford Sync 3 for now . It doesn’t disconnect from truck and also stays on while putting vehicle in reverse . It also allows you to switch from Sync and back to Apple CarPlay . Very happy now the problem is fixed “ for now “

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Answer 5

Jul 1, 2018 6:34 PM in response to WiggsFord

Hi,

“Why is my apple CarPlay in 2016 Ford F-150"

It must be a 2017 / 2018 F-150 > CarPlay - Available Models - Apple

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Answer 6

WiggsFord Author

Level 1

8 points

Jul 1, 2018 6:53 PM in response to Carolyn Samit

You can ad Apple CarPlay hub for 2016 models with Ford sync upgrade to 2.2

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Answer 7

Xritke

Level 1

4 points

Jul 8, 2018 4:08 PM in response to WiggsFord

Yeah my issues seem to have gone away now.

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Answer 8

Aug 14, 2018 5:46 PM in response to WiggsFord

I have a 2016 xlt on sync 3.0, upgraded the usb hub however when I plug in iPhone I get no prompt or anything for CarPlay. Anyone have a solution, can’t seem to figure it out.

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Why is my apple CarPlay in 2016 Ford F-150 always disconnecting?

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