When I try to redeem my gift card I get this message “you must enter a valid code “

I bought a gift card and I recvied it by Emile now when I am trying to redeem the card I got that message “ you must enter a valid code “ and when I check if there is a balance in it I found out that there is so what can id


please sup me.User uploaded file

Posted on Jul 4, 2018 12:21 AM

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Posted on Jul 4, 2018 5:38 AM

You are sure it's an iTunes gift card and not an Apple Store gift card (i.e. a card that can only be used in Apple stores and their online store) ? You can't check the balance on iTunes cards, you can only do that on Apple Store cards, as you say that you've checked its balance it implies you don't have an iTunes card.

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When I try to redeem my gift card I get this message “you must enter a valid code “

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