The red number badge is missing from iMessage

This started for me this week. iPad 5th Gen, iOS 11.4; no little red circle badge with the number of unread messages in it. I am getting new messages, but no indication that they have arrived.

Others have had this problem going back some time, 2016 or so. I would have imagined there'd be a solution by now!

Posted on Jul 4, 2018 9:44 AM

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3 replies

Jul 5, 2018 3:02 PM in response to Graham Wren

Hello Graham,

Thank you for reaching out in Apple Support Communities. It's important to know when you get a new message. I can help with this. The first thing you'll want to do is make sure notifications is turned on for Messages. If it's already turned on, go ahead and turn it off and then back on again. Don't forget to restart your iPhone as well.

Use notifications on your iPhone, iPad, and iPod touch - Apple Support


Change alert styles and settings for notifications

Customize your notifications with different alert styles so you can quickly act on emails, calendar invites, messages, and more.

To add or change an alert style for a notification, go to Settings > Notifications and select an app. Here are some alert styles that you can choose:

  • Allow Notifications: Turn on to get notifications from the app you selected.
  • Sounds: Have an app play a sound to alert you when you receive a notification.
  • Show on Lock Screen: Turn on to see notifications from the app on your Lock screen.
  • Show in History: See previous notifications from the app you select.
  • Banners: Choose how you want notifications to appear when your device is unlocked. Tap Temporary to have alerts appear on the screen and then go away. Or tap Persistent to have alerts stay on the screen until you act on it.
  • Show Previews: Choose what you want to see when you get a notification, like a text message.
  • User uploaded file



Take care.

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The red number badge is missing from iMessage

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