Imei on Phone does not match with the one on box

okay so I bought an iPhone se and I used it after a half year I Found out that one number from the imei is different on the phone and on the box

when I bought the phone I was told that is brand new with warranty

can I do something about it ?

MacBook Pro, macOS High Sierra (10.13.2)

Posted on Jul 6, 2018 1:57 PM

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9 replies

Jul 7, 2018 6:43 AM in response to Danom34

The last 6 digits simply confirm there is an error in one of the numbers. What you really posted is the last 5 digits (32x51) plus the check digit (1) calculated from all the previous 14 digits. It is mathematically impossible for two strings with a single digit difference both to have the same check digit. Go to the online calculator I linked above and find out which one is wrong. If you don’t want to put your IMEI into a web calculator (not that it will do any harm) use the method at http://imei-number.com/check-digit-calculation/ and do it the old fashioned way with a pencil and paper.

Jul 6, 2018 3:50 PM in response to Danom34

It is impossible for only one digit to be different in a valid IMEI because the last digit is a checksum calculated from the previous 14. Go to http://www.imei.info/calc and enter both numbers into the checker, one will give a different check digit. That tells you which one has the error - box or phone. When you tell us which is the valid IMEI we can suggest what to do next.

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Imei on Phone does not match with the one on box

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