iphone 7plus disabled

hello


my iphone 7 plus was repaired as the screen broke but now when i trie to plug it into itunes it comes up with a 'value is missing' does anyone know what i need to do to get it to work again?


thanks

iPhone 7 Plus

Posted on Jul 7, 2018 1:02 PM

Reply
1 reply

Jul 7, 2018 1:08 PM in response to benfromnorthallerton

Several things come to mind.

  • Was the repair done at an Apple Store or Authorized Apple Service Center?
    • Yes. Check the iTunes note that follows, and if that doesn't solve it, return to the repair place and seek their assistance.
    • No. You had an unauthorized repair performed. Your iPhone may no longer be operable. Apple would no longer be able to service it.
  • Are you using a current version of iTunes (12.7.5 or later)? This is required.

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iphone 7plus disabled

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