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When trying to download any app it says tap continue and sign in to view billing information but after I complete that it will just pop up again when trying to download any app.

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Posted on Jul 8, 2018 12:25 PM

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Question marked as Top-ranking reply

Posted on Jul 10, 2018 1:09 PM

Hello and welcome to Apple Support Communities, Tony!

I understand you're trying to complete verification when trying to download an app, but have been unable to do so, due to the constant popup. I'd be happy to guide you in the right direction.

Start here: Change or remove your Apple ID payment information


On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > Payment & Shipping.
  2. Tap Payment Method, then edit your payment details. If you want to remove your payment method or change to a different payment method, scroll to the bottom of the Payment Details screen and tap Change Payment Method. Then select None or a different payment method.
    Learn what to do if you don't see None or can't select it and if additional payment methods are available in your country or region.
    User uploaded file
  3. Make sure your name and billing address exactly match the information on file with your financial institution. Then tap Save.

If you change your payment method to a credit card, the iTunes Store places a temporary authorization hold on your credit card to verify your updated account information. You might also see an option to add the new card to Apple Pay.

Make sure to confirm your payment information is the same as the information with your financial institution.

If this issue persists, reach out to Apple Support for further assistance.

Thank you for using Apple Support Communities.
Have a great day!
1 reply
Question marked as Top-ranking reply

Jul 10, 2018 1:09 PM in response to tonyfromzanesville

Hello and welcome to Apple Support Communities, Tony!

I understand you're trying to complete verification when trying to download an app, but have been unable to do so, due to the constant popup. I'd be happy to guide you in the right direction.

Start here: Change or remove your Apple ID payment information


On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > Payment & Shipping.
  2. Tap Payment Method, then edit your payment details. If you want to remove your payment method or change to a different payment method, scroll to the bottom of the Payment Details screen and tap Change Payment Method. Then select None or a different payment method.
    Learn what to do if you don't see None or can't select it and if additional payment methods are available in your country or region.
    User uploaded file
  3. Make sure your name and billing address exactly match the information on file with your financial institution. Then tap Save.

If you change your payment method to a credit card, the iTunes Store places a temporary authorization hold on your credit card to verify your updated account information. You might also see an option to add the new card to Apple Pay.

Make sure to confirm your payment information is the same as the information with your financial institution.

If this issue persists, reach out to Apple Support for further assistance.

Thank you for using Apple Support Communities.
Have a great day!

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