An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices

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An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices

Hello I am in a 2007 Mac running off Yosemite I am trying to update to Capitan when I get onto the App Store I give my username and password but then get a message saying “An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices” I do receive the verification on my iPhone but there is no box on my Mac to put this number in

Posted on Jul 8, 2018 3:12 PM

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sterling r

Community Specialist

Jul 10, 2018 2:11 PM in response to Cgumbah

Greetings Cgumbah,

Thank you for using Apple Support Communities. It seems like you have received the verification but you need to know where to enter the verification code. If there is no additional place to enter the code, you may need to enter it after the password in the same field.

What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field.

Two-factor authentication for Apple ID

Take care.

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An Apple ID verification code is required. Type your password followed by the verification code shown on your other devices

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