I was charged for The app, Mixgram, before the trial period was over and was unable to cancel my subscription without being charged. Two options were available after the free trial and I was also charged the higher amount. I first used the app, beginning the free trial on 7/4 and my bank account was charged on 7/6. The charge came out of my bank account on the third day, before the free trial ended and prior to being able to cancel.
iPhone 8 Plus, iOS 11.4
You can also try contacting iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
You can also try contacting iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Hi Sara ..
Contact Apple directly ..
Chat, Call, or Email Apple support > Genius Bar Reservation and Apple Support Options - Apple
Incorrectly Billed for App
