kevinfromhiddenite wrote:
in order to activate it it says I need my 11 digit serial number but my serial number is 12 digits
All iPhone serial numbers I am aware of are 12 digits.
But here's the puzzling part:
kevinfromhiddenite wrote:
in order to activate it it says I need my 11 digit serial number
Neither the Apple article ...
Set up your iPhone, iPad, or iPod touch - Apple Support
... nor Boost Mobile's page ...
http://devicehelp.boostmobile.com/scenario/iPhone_8/Boost_Mobile/en/Initial_Set_ up_and_First_use
... suggest you need to enter any serial number at all.
What are you doing that's unique that places you in this situation?