serial number 11 digits?

Trying to connect my iPhone to a boost account in order to activate it it says I need my 11 digit serial number but my serial number is 12 digits I’m I looking at the wrong thing?

Posted on Jul 8, 2018 9:06 PM

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1 reply

Jul 8, 2018 9:53 PM in response to kevinfromhiddenite

kevinfromhiddenite wrote:


in order to activate it it says I need my 11 digit serial number but my serial number is 12 digits

All iPhone serial numbers I am aware of are 12 digits.


But here's the puzzling part:

kevinfromhiddenite wrote:


in order to activate it it says I need my 11 digit serial number

Neither the Apple article ...

Set up your iPhone, iPad, or iPod touch - Apple Support


... nor Boost Mobile's page ...

http://devicehelp.boostmobile.com/scenario/iPhone_8/Boost_Mobile/en/Initial_Set_ up_and_First_use


... suggest you need to enter any serial number at all.


What are you doing that's unique that places you in this situation?

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serial number 11 digits?

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