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Subscription problem.

After the expiration of the free version of the application, I forgot to cancel the subscription. There was not enough money on the card, so the subscription did not continue. I deleted the application and canceled the subscription. Now I can't update or download anything, because I have a problem with the payment system. I can't connect a card with money, because I don't want to lose 8 dollars for nothing. A subscription that has already ended and has not been paid is still in the "purchases" tab. What can I do?

iPhone 5, iOS 10.3.3, null

Posted on Jul 9, 2018 5:43 AM

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Question marked as Best reply

Posted on Jul 9, 2018 6:45 AM

Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide


1 reply

Subscription problem.

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