itunes family sharing not on computer

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Level 1

8 points

itunes family sharing not on computer

I have family sharing but I cannot use it on the computer that I use (same ID and such). When I browse, all of the songs require a purchase.

How do I fix this (and why would I even have to)?

Posted on Jul 9, 2018 6:21 AM

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Answer 1

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xizwyck Author

Level 1

8 points

Jul 11, 2018 7:47 AM in response to chris_g1

Thanks but I did all of that.

I found the solution, but it wasn't from Apple... it was on another forum (irony implied).

If you are a Windows user, you have to download, install and sign into "iCloud for Windows".

You'd think that iTunes would be enough.

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Answer 2

chris_g1

Community Specialist

Jul 11, 2018 7:39 AM in response to xizwyck

Hello xizwyck,

Thanks for using Apple Support Communities. It's my understanding that you're unable to access family shared content in iTunes. The following link is a great resource that includes steps and information that can help resolve this issue:

If you don't see your family shared content

Let us know the results. Please include any other troubleshooting steps you may have tried.

Have a great day!

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itunes family sharing not on computer

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