It’s stuck on that screen, I’ve done hard reboots, tried turning it of, nothing works. Haven’t played with it in a while so I don’t know what version it on, maybe OS7? Doesn’t even turn off! Any suggestions? Please?
Hi
Turn ipad off Make sure your pc is running the latest iTunes 12.7.5 or later.
Connect lead to USB on your pc Press just the power button down on ipad don't let go Connect lead to ipad keep power button pressed down until pc sees ipad Then wait for restore you may need to do this more than once Before it works.
Cheers
Brian 🇬-1F1E7;
kathyjackie,
The only way to fix this, to my knowledge is to plug it in to a computer that has iTunes installed.
Hope this helps,
Richard
iPad stuck on screen “Connect to iTunes”
