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For a couple of weeks now, when I try to open Pages or any Pages document, it crashes. I don't know what version of Pages I have because I can't open it to see.
OS is El Capitan 10.11.16.
I have reinstalled it three or four times and it works okay for a few days then I can't open it again.
Any suggestions?
iMac, OS X El Capitan (10.11.6)
You can always check the version of Pages from the Finder. In the Applications folder, click once on the Pages icon, and then press option+command+i to display an information panel. The general section will have the application version number in it, like the following for Pages v7.1:
The first step in an effort to right the crashing issue is to press and hold the shift key when launching Pages. Then quit the application normally from its application name menu. Subsequent launches should behave correctly, unless there is something else causing the problem.
I don't know where it came from. A couple of weeks ago, it appeared in the place of the Pages icon. That is what the Pages icon now looks like in my dock and in the Launchpad. When it looks like that, this generic icon, Pages doesn't open. I reinstall it from the app store and the regular icon is back. Then it opens and works fine for a few days.
You may think you have.
If you are in fact on macOS El Capitan you have not got any current version of Pages and certainly have not downloaded it from the App Store which only has Pages 7.1 which is only compatible with macOS Sierra and High Sierra.
What you appear to have there is the Click411 White Pages widget or an App using its icon. And that was created back on macOS 10.4 and may not work on El Capitan.
That is not the icon for Pages, it is as I said far too small and can you explain where you got it from?
I strongly suspect you have downloaded a Trojan or are simply confused.
The icon is from the Click411 White Pages widget.
Pages is freely available as a App Store download from Apple not from 3rd party download sites.
Delete it and use a Clean up utility (not MacKeeper!) to make sure you have got rid of all associated files.
I held the shift key and tried to open Pages and nothing happened. It didn't open.
I still don't know what version of Pages this is.
What do you think could be the issue?
This is what is in the information panel for Pages:
That is far too small to be Pages.
I am not confused. Each time, I have downloaded Pages directly from the App store.
Pages keeps crashing
