Malwarebytes eliminate on iMac

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Level 1

4 points

Malwarebytes eliminate on iMac

On either the download or add-on page, I dragged Malwarebytes to trash. How do I actually eliminate the total program from my iMac? Please give me elementary directions. i.e. if you direct me to the Library, how do I get there?

(It drives me nuts to have the program icon there and how it informs me that I can update by buying it instead of using the free version.) iMac running OS X El Capitan 10.11.6 I realize bits and pieces of the downloaded program are lingering somewhere in the deepest recesses of the computer but am ignorant of where it lurks.

Thank you to any and all who reply.

iMac, OS X El Capitan (10.11.6)

Posted on Jul 12, 2018 1:39 PM

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Answer 1

Top-ranking reply

Limnos

Community+ 2026

Level 10

446,061 points

Jul 12, 2018 1:53 PM in response to jibjab32

It says:

If you wish to remove Malwarebytes Anti-Malware, as well as the helper tool and all data and settings files, simply open Malwarebytes Anti-Malware and choose Uninstall Malwarebytes Anti-Malware from the Help menu.

That's the help menu in the Malwarebytes application itself, not in the browser.

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Answer 2

BobHarris

Level 9

57,601 points

Jul 12, 2018 5:50 PM in response to jibjab32

uninstall MalwareBytes

https://support.malwarebytes.com/docs/DOC-1928

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Answer 3

Jul 14, 2018 8:36 PM in response to jibjab32

Re-install the application and then use the removal item in the application's own help menu to properly uninstall it.

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Answer 4

tygb

Level 9

65,076 points

Jul 15, 2018 9:29 PM in response to jibjab32

Click on finder > Go > computer > Macintosh HD > library > application support > malwarebytes

See this screen shot .It's your choice to use uninstaller for a software / application , perhaps for an app ( the name could be any ) , some folders are manually searched in system library and user library , the files related to them , even .plist are removed from preferences folder .For malwarebytes paid version the file names might be different .

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Answer 5

Jul 12, 2018 1:44 PM in response to jibjab32

Did you look on the Malwarebytes support site for instructions? Hint: Look at the last line of: Malwarebytes 3 Help Documentation

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Answer 6

jibjab32 Author

Level 1

4 points

Jul 12, 2018 1:59 PM in response to jibjab32

I found the documentation page, thanks to you, and see preferences to deactivate. However all instructions refer to downgrading a Premium license. I think I shall see if the Firefox toolbar has a way to eliminate the M symbol or else when it asks if I want to upgrade to paid program, I understand there is a Close window/message/ad I can hammer.

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Answer 7

jibjab32 Author

Level 1

4 points

Jul 12, 2018 2:09 PM in response to jibjab32

After all the homework you gave to me, clicking the correct button brings me this message:

There is no application set to open the URL malwarebytes://

So, I shall live with this minor problem, which in the big scheme of things, is but a mosquito bite. Thank you again for your replies!

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Answer 8

Jul 13, 2018 7:27 AM in response to jibjab32

Are you positive you are looking under the "help" menu item in the Malwarebytes application itself? Do not look in a browser. Do not open links to a browser. Open the application and then at the top of the menu items it should appear:

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Answer 9

jibjab32 Author

Level 1

4 points

Jul 13, 2018 10:37 AM in response to Limnos

There seems to be no more application itself. All I find anymore when I click the icon on the Firefox toolbar is

a pop-up message that there "is no application set to open the URL malwarebytes://.

The bits and pieces must have hidden after I dragged deleted it from my list of applications. I guess that's it.

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Answer 10

jibjab32 Author

Level 1

4 points

Jul 15, 2018 12:26 PM in response to tygb

Thanks for the driving instructions to find the library system. There is no folder called application support > folder for Malwarebytes.

The previous post idea by Limnos is to reinstall the program and then use the removal item in the application's own help menu to properly uninstall it. I'll betcha that option exists for the paid version of the program. The remnant seems to be the icon on whatever the line is called at the tippy top of screen which also includes Firefox, file, edit, volume control, date. When I click on settings, it says there is no app set to open the URL.

I do think I'll live with the icon pleading me to "update" by forking over money for the fancier version instead of the free version.

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Answer 11

jibjab32 Author

Level 1

4 points

Jul 15, 2018 12:29 PM in response to Limnos

Hello, Limnos - bet the uninstall item refers to only the paid version. Thank you so much for all you write to me on this. I plan on living with the nuisance of being entreated to get the paid version. The Rats. In some things in life, persistence is a virtue, but not for pestering icons.

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Answer 12

jibjab32 Author

Level 1

4 points

Jul 16, 2018 12:15 AM in response to tygb

Your road map got me there and was able to stomp out the freebie version. Am grateful to you and to the many dedicated computer people who took the time to help me out. WOW, icon gone, gone, gone. Phew.

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Answer 13

jibjab32 Author

Level 1

4 points

Jul 12, 2018 1:43 PM in response to Limnos

Thank you. I shall do that very thing.

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Answer 14

Jul 12, 2018 1:45 PM in response to jibjab32

See my edited post.

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Answer 15

jibjab32 Author

Level 1

4 points

Jul 12, 2018 1:48 PM in response to jibjab32

The site didn't address this, but directed me to the Help area which didn't come up when I clicked on it. I will have to find the information from the forum.

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Malwarebytes eliminate on iMac

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