Here is the report
EtreCheck version: 4.3.5 (4D039)
Report generated: 2018-07-15 18:40:23
Download EtreCheck from https://etrecheck.com
Runtime: 3:42
Performance: Good
Problem: Other problem
Description:
Phishing Email
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable RAM - This machine has upgradeable RAM that would help its performance.
Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
4 GB RAM - Upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1600 ok
BANK 1/DIMM0 - 2 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 273
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - Samsung SSD 850 EVO 500GB 500.11 GB (Solid State - TRIM: No)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 499.90 GB
disk1s1 - Macintosh HD (APFS) 499.90 GB (345.65 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 499.90 GB (22 MB used)
disk1s3 - Recovery (APFS) [Recovery] 499.90 GB (518 MB used)
disk1s4 - VM (APFS) [APFS VM] 499.90 GB (2.15 GB used)
disk2 - Seagate Backup+ BK 1.00 TB
External USB 5 Gbit/s
disk2s1 [EFI] 210 MB
disk2s2 - T*******************p (Journaled HFS+) 999.86 GB
Mounted Volumes:
disk1s1 - Macintosh HD 499.90 GB (151.40 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM] 499.90 GB (151.40 GB free)
APFS
Mount point: /private/var/vm
disk2s2 - T*******************p 999.86 GB (997.86 GB free)
Journaled HFS+
Mount point: /Volumes/T*******************p
Network:
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Status: 3 pending files
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: About an hour
System Load: 1.83 (1 min ago) 1.71 (5 min ago) 1.82 (15 min ago)
Security:
| System | Status |
|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist
Executable: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
35 32-bit apps
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 172 Apple tasks |
| [Running] | 113 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 35 Apple tasks |
| [Loaded] | 186 Apple tasks |
| [Running] | 115 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-07-13) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-09-02) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? 7be22bea - installed 2014-03-18) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-07-13) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2013-08-12) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2014-03-18) |
| [Loaded] | com.oracle.java.JavaUpdateHelper.plist (? 3298096d - installed 2014-02-19) |
| [Running] | com.fitbit.galileod.plist (? 7ad1c5c - installed 2014-10-29) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-04-11) |
User Launch Agents:
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-15) |
| [Running] | com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2018-03-16) |
| [Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-09-02) |
User Login Items:
iTunesHelper Application (Apple - installed 2018-07-10)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (Dropbox, Inc. - installed 2018-07-15)
(/Applications/Dropbox.app)
Internet Plug-ins:
FlashPlayer-10.6: (installed 2018-07-10)
QuickTime Plugin: (installed 2018-06-18)
AdobePDFViewerNPAPI: (installed 2018-07-13)
AdobePDFViewer: (installed 2018-07-13)
o1dbrowserplugin: (installed 2015-12-17)
Flash Player: (installed 2018-07-10)
SharePointBrowserPlugin: (installed 2017-09-13)
googletalkbrowserplugin: (installed 2015-12-11)
MeetingJoinPlugin: (installed 2013-09-02)
JavaAppletPlugin: (installed 2014-04-16)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: (installed 2013-04-26)
Safari Extensions:
3rd Party Preference Panes:
Flash Player (installed 2018-06-25)
Java (installed 2014-04-16)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 499.90 GB - Disk used: 348.50 GB
Destinations:
T*******************p [Local] (Last used)
Total size: 999.86 GB
Total number of backups: 59
Oldest backup: 2017-09-01 23:20:28
Last backup: 2018-07-12 08:16:44
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| backupd-helper | Apple | 12 |
| MailCacheDelete | Apple | 10 |
| CacheDeleteExtension | Apple | 9 |
| iTunesCacheExtension | Apple | 9 |
| QuickLookUIHelper | Apple | 8 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| kernel_task | Apple | 666 MB |
| com.apple.WebKit.WebContent (2) | Apple | 236 MB |
| Safari | Apple | 114 MB |
| Dropbox (3) | Dropbox, Inc. | 103 MB |
| mdworker (7) | Apple | 86 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| Dropbox | Dropbox, Inc. | 107 KB | 1 MB |
| com.apple.WebKit.Networking | Apple | 907 KB | 16 KB |
| mDNSResponder | Apple | 92 KB | 38 KB |
| cloudphotosd | Apple | 31 KB | 43 KB |
| ? | 49 KB | 12 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| kextcache | Apple | 14 |
| syspolicyd | Apple | 10 |
| trustd (4) | Apple | 7 |
| WindowServer | Apple | 4 |
| com.apple.WebKit.WebContent (2) | Apple | 2 |
Virtual Memory Information:
| Available RAM | 1.11 GB |
| Free RAM | 20 MB |
| Used RAM | 2.89 GB |
| Cached files | 1.10 GB |
| Swap Used | 70 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Microsoft PowerPoint for Mac | 16.14.18061302 | 2018-06-18 |
| Microsoft Excel for Mac | 16.14.18061302 | 2018-06-18 |
| Microsoft OneNote for Mac | 16.14.18061302 | 2018-06-18 |
| Microsoft Word for Mac | 16.14.18061302 | 2018-06-18 |
| Microsoft Outlook for Mac | 16.14.18061302 | 2018-06-18 |
| Numbers | 5.0 | 2018-06-18 |
| Pages | 7.0 | 2018-06-18 |
| Keynote | 8.0 | 2018-06-18 |
| MRTConfigData | 1.35 | 2018-06-21 |
| Virtual City Playground | 1.21.101 | 2018-06-22 |
| OneDrive | 18.0**.0506 | 2018-06-30 |
| Pixen | 4.1.1 | 2018-07-05 |
| Adobe Flash Player | 30.0.0.134 | 2018-07-10 |
| Gatekeeper Configuration Data | 147 | 2018-07-10 |
| iTunes | 12.8 | 2018-07-10 |
| Microsoft AutoUpdate | 4.1.18070503 | 2018-07-13 |
| Adobe Acrobat Reader DC (18.011.20055) | 18.011.20055 | 2018-07-13 |
Diagnostics Information (past 7 days):
2018-07-15 17:19:33 bluetoothd Crash
/usr/sbin/bluetoothd
objc_msgSend() selector name: setDelegate: |
2018-07-13 09:21:59 Microsoft Outlook.app Hang
/Applications/Microsoft Outlook.app
2018-07-09 16:07:19 com.apple.WebKit.WebContent CPU
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
End of report