itunes now reports airplay device not compatible

I've been using a Denon receiver (AVR 2112ci) which has built in airplay to play music from my windows PC via itunes for years now. Recently I upgraded iTunes (12.8.0.150) and now I get the message: The Airplay device "Denon" is not compatible with this version of iTunes.


I have reset my receiver back to factory defaults, rebooted my PC, and windows updated my PC so that it is completely update to date. I have turned off my windows firewall. Nothing seems to matter.


My iPhone can use my receiver via Airplay no problem but it is running an old version of IOS (10.x).


In my reading it seems that something might have changed in terms of the airplay protocol that could explain this. Is that true? Am I out of luck on this?

null-OTHER, Windows 7

Posted on Jul 16, 2018 2:19 PM

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37 replies

Nov 2, 2018 5:10 PM in response to Tad1

Thanks. I don't know if the bypass works for Windows. I got into Windows Settings, selected Devices, then I saw my receiver listed under "other devices." But it said "not connected" and when I click on it, iTunes still says it's incompatible and only plays thru my computer speakers.


Has anyone gotten the bypass to work on a Windows PC?

Dec 8, 2018 6:04 PM in response to gene244

I have had two IHome (bongiovi) speakers for well over a year that worked flawless playing fro itunes on my macbook pro. All of the sudden speaker A will get the not compatible error speaker B still works fine through itunes. I can do the work around through system prefs and get speaker A to play, but when i go back into Itunes and select speaker B, speaker A shuts off anf i get the error. WE used to play both speakers at night in our bedrooms at the same time through itunes. Now we play one through itunes and have to do speaker A through one of our phones. ANy ideas.

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itunes now reports airplay device not compatible

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