BridgeOS Crashes Happening on 2018 MacBook Pro with TouchBar

As it happens, I had to wipe clean and restore the first day. So, no difference. I am still having the issue. I started with Migration Assistant coming from my MBP 2016 over Thunderbolt and there was some sort of disaster. After the end of the process, the screen was not readable with only gibberish like the fonts had blown up somehow. So, I deleted the volume and did a ground up restore. I did reattempt Migration Assistant and it worked great (and fast) the second time.

Summary being, at the end of a long day 1, I had migrated twice and formatted and restored once. Anyway after all that I am still having nightly spontaneous restarts. Really wish I did not sell off my MBP 2016 so fast. This is killing me for work.

Being the paranoid type, at the end of this journey I will feel like I have to rebuild again given how many hard crashes have occurred and concerned about the status of the disk contents.

I'm following this thread as I'm having the same kernel panics referencing Bridge OS & bug type 210. Mine also often happen when I pickup or move the computer around. I got the computer (15" 2018 MBP) yesterday and had maybe 6 or so yesterday and about 4 so far today. Something is very wrong & I hope for a fix soon!

I actually went three days without a crash earlier this week. Unfortunately it has crashed twice since then.

I'm concerned if people are accepting that they need to disconnect everything from their computers to avoid a crash. These certainly aren't "pro" machines if you can't plug anything into them or let them sleep.

Totally agree. I got the maxed out version at over $7k w/Apple care and tax. Pretty much a month’s income for most. I am a heavy user of virtual machines. As an EE and developer myself, I get how hard these things can be to isolate and how disparate things can interact. Just trying to get Apple support any info I can. That said, Apple is one of the highest valued companies on the planet with 10s of thousands of people begging to work there. It was disappointing to hear this issue may have started with iMac pro so the runway for the solution is longer than just a couple of weeks. I am hopeful they’ll apply whatever resources are necessary. I had been resisting all the Thunderbolt docs. I ordered a Caldigit dock today to clean up all my device connections. Just to make troubleshooting a wee bit more interesting.

I've had the same problem as well. So far two BridgeOS crashes while sleeping. I also notice that the audio will sometimes cut out on youtube and will only come back if I close tabs and hard refresh the page. Not sure if it is related in anyway. My 14-day return window expires tomorrow, not sure what I should do.

This sounds alarming. It’s not just a T2 chip issue as some reported on iMac Pro. Maybe all Tx chip issue or general OSX problem? I am still using 2014, 2015 MBP 15 which have never this issue, though...

Yes, those errors seem to go hand-in-hand with the crashing I believe. However, even though I still have those errors, I can't get my MacBook to crash now. I've tried using it connected to peripherals and by itself with PowerNap reenabled, letting it both fall asleep by itself and putting it to sleep. Nothing...working like a charm now. Sure wish I knew what I did so I could tell you all.

Same error again. This time it wasn't plugged into the charger. It went to sleep with the lid open. When I came back after about a half hour it had crashed. I could get the thing to wake up or show any signs of life until I held the power button down for a while.

The battery had 77% when I rebooted so I know the battery didn't die. And I had no peripherals connected at all.

I also don't have Power Nap enabled, and never did. Time to contact Apple Support...

I was trying to get into the Startup Security Utility from recovery mode.

I am told I need to supply an administrator password. I do enter the correct password but the password is rejected.

I do have a fairly short password and perhaps there is some unknown (to me at least) password complexity checking going on that fails. I am sure I am entering the right password. This password works for me for ordinary login but not for the Security Settings app available from recovery mode.

There is only one administrator user set up.

Any ideas?

No. my rep did not indicate the likelihood that a replacement machine would fix the problem. But I did not ask this specific question.

Just that the next step upon another sleep panic was Apple's desire to "capture" my machine for further trouble-shooting and that in exchange I would get a new machine.

James,

I got the same offer. Keep in mind you could just return your machine and repurchase (or not). You aren't obligated to do Apple's troubleshooting for them. I was a bit irked that I was being made to jump through these hoops just to get a new machine ordered. It seems that they should at least throw in free AppleCare or give you a partial refund for agreeing to go through all this.

My machine was a custom build (extra RAM and higher capacity SSD). I could not walk in to an Apple store and get this machine off the shelf. I have not migrated my stuff yet to the new machine so there is not yet lots to re-do. And I don't want to acquire a machine that maybe has the same firmware in the T2 chip and hope for the best. A newer custom build MIGHT have newer firmware. But no one is saying this for a fact.

I think the problem is solvable but it may take time.

I know T2 issues for the new iMac Pros have not been totally eradicated after quite some time so that's another negative.

James Solderitsch wrote:

My machine was a custom build (extra RAM and higher capacity SSD). I could not walk in to an Apple store and get this machine off the shelf. I have not migrated my stuff yet to the new machine so there is not yet lots to re-do. And I don't want to acquire a machine that maybe has the same firmware in the T2 chip and hope for the best. A newer custom build MIGHT have newer firmware. But no one is saying this for a fact.

I think the problem is solvable but it may take time.

I know T2 issues for the new iMac Pros have not been totally eradicated after quite some time so that's another negative.

I realize this. I was just pointing out that the process you're going through still requires you to wait a week or so to exchange your machine, and Apple is making you provide them all your diagnostic info for the privilege of an exchange you could do yourself under the normal return policy.

I'm also curious why you think the replacement machine could have different firmware. There is no indication that Apple has even acknowledged this problem, much less updated firmware behind the scenes just two weeks later.

Please reply to this thread after your appointment. Good luck and I hope a new machine fixes the problem for you.

I just had another panic just after 2 hours of sleep. Will be speaking to an AppleCare rep tomorrow about my case.

I am also upgrading from a mid 2012 Retina Pro (boosted to 1 TB SSD with 16GBs of RAM). I guess I will need to hold on this machine for awhile longer while this problem gets sorted out.

Really was looking forward to the increased speed, more RAM and higher capacity SSD.

FWIW, I haven't had the BridgeOS panic now in 8 days. I had it every night for the first week and told support I could reproduce it at will. Now, nothing. I guess that is a good thing. But, it hints at how challenging this may be for Apple to find and resolve. I just decided to go back to working as normal. All my devices are connected. I work during the day and backup/sleep at night. There have been no restarts now in over a week. Go figure. I have rebooted a couple of times for other things (Logitech receiver stopped being recognized a couple of times and a monitor flaked out). Presumably a reboot wouldn't effect the issue though because a reboot IS the issue, sort of.