Level 2

161 points

BridgeOS Crashes Happening on 2018 MacBook Pro with TouchBar

Having received my new 15" MBP yesterday, incorporating the new T2 chip, I have experienced two BridgeOS crashes in the past 18 hours.

The most recent happened with a USB-C Samsung drive, an external keyboard and mouse as well as a Belkin USB-C ethernet adapter all connected directly into the USB-C ports on the device.

I did a straight-up Migration Assistant from my 2017 15" MBP with a Touch Bar and had to set up TouchID again on the new one!

The Crash Reporter error was in a completely different format from a normal Crash Report and is not documented on the Mac in the usual /Library places.

Due to fat fingers, I was unable to capture the latest log, but I will post again once I have some more detail.

Has anyone experienced the same thing?

MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6), 2.9Ghz i9, 32GB RAM, 1TB SSD

Posted on Jul 16, 2018 10:30 PM

Top-ranking reply

iBagman

Level 1

4 points

Posted on Jul 25, 2018 6:00 PM

FYI, I was seeing the same issue: when I open the lid on the laptop, it would already have crashed/restarted and I'd see the Bridge OS crash report. It was easy to reproduce: close the lid, wait a bit, open it.

I wasn't able to reproduce the problem in Safe Mode. (Reboot, hold shift down while it is powering up.) That suggested to me that for me, at least, it is likely a software issue.

I looked for older kernel extensions I had installed that got copied into the new laptop by the migration tool. One stood out: I had an xbox360 controller extension installed, from when I was futzing around with that on my prior laptop. I removed the extension (removed it from /Library/Extensions -- I forget the names, but there were two .kext files associated with it -- something like xboxcontroller or similar), and rebooted.

Since I did that, I haven't seen a crash.

View in context

270 replies

JMcKee

Level 1

23 points

Jul 25, 2018 5:37 PM in response to Andrew Preece

Same problem here. 2018 i9/16/1TB. Wake up the MacBook Pro only to find it’s restarted on its own with the Bridge OS crash report.

Andrew Preece Author

Level 2

161 points

Jul 25, 2018 6:00 PM in response to krypttic

I have just run Disk Utility > First Aid:

krypttic

Level 2

493 points

Jul 25, 2018 6:04 PM in response to Andrew Preece

Looks just like mine. I have no idea if these are just cosmetic errors or indicative of a real problem though.

Andrew Preece Author

Level 2

161 points

Jul 25, 2018 6:16 PM in response to krypttic

Suspect it is a cosmetic bug with the underlying hardware encryption changes for the 2018 MacBook Pros.

krypttic

Level 2

493 points

Jul 25, 2018 6:29 PM in response to JMcKee

Same here. I opted for the long way to avoid problems. So much for that strategy...

Are you going to wipe the disk and clear the crypto val errors?

Andrew Preece Author

Level 2

161 points

Jul 25, 2018 6:36 PM in response to krypttic

Have logged a bug on the Disk Utility errors.

Have also logged a crash bug on the Bridge OS errors.

Andrew Preece Author

Level 2

161 points

Jul 25, 2018 6:37 PM in response to JMcKee

I also now have a support case open with Apple.

JMcKee

Level 1

23 points

Jul 25, 2018 6:40 PM in response to Andrew Preece

Be sure to let them us know what you find out Andrew.

Thanks.

iBagman

Level 1

4 points

Jul 26, 2018 9:34 AM in response to RickDaniel

I definitely see the crash with nothing but power connected...

JMcKee

Level 1

23 points

Jul 26, 2018 9:36 AM in response to iBagman

I can confirm I saw it at least once with nothing but the power cord connected.

krypttic

Level 2

493 points

Jul 26, 2018 10:57 AM in response to mlsfw

Mine just crashed again early this morning during sleep with the Brigde OS error. This is now my third time in 5 days. I do have the supplemental update installed.

Jul 26, 2018 1:54 PM in response to mlsfw

Yes, I have the supplemental update installed as well. It didn't seem to make a difference in my case.

JMcKee

Level 1

23 points

Jul 26, 2018 6:23 PM in response to krypttic

James and krypttic-

After erasing and reinstalling macOS, did you copy files over from a backup va Migration Assistant?

Jul 26, 2018 6:26 PM in response to JMcKee

I have not migrated my old machine (Retina mid 2012) yet and won't until I have a couple of days worth of good behavior with the new machine.

mlsfw

Level 1

13 points

Jul 30, 2018 9:18 AM in response to RickDaniel

My crash was also when it was asleep when Parallels was in use. Did you see any relevance with Parallels and the crash?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

BridgeOS Crashes Happening on 2018 MacBook Pro with TouchBar